Gateway Pet Memorial Customer Service Role
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As a Customer Service Representative at Gateway Pet Memorial, serve veterinary clinics and pet parents with compassion in Mount Uniacke, NS. This full-time role emphasizes accurate service delivery.
Engage directly with clients in an emotionally sensitive capacity, managing your designated route with professionalism and care. Every task you undertake has significant impact on pet aftercare, making accuracy and reliability essential for success in this dynamic position.
Key Responsibilities:
- Review and prepare daily routes and required items
- Build strong relationships with veterinary clinic staff
- Respectfully handle deceased pets during pickups
- Utilize technology to ensure accurate documentation
- Provide updates and gather feedback from clinics
Requirements:
- High school diploma or GED is mandatory
- Clean driving record and valid license required
- Preferred experience in customer service or account management
- Comfort with mobile technology and CRM systems
- Ability to perform heavy lifting and maintain an active schedule
Bring professionalism and dedication to the emotional journey of pet aftercare as part of Gateway's compassionate team.
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