Administrative Assistant I

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: CUPE Clerical Bargaining Unit

Number of vacancies: 1

New or Replacement Position: New

Site: Toronto General Hospital

Department: Neuromuscular/Neurology

Reports to: Principal Investigator

Wage Range: $23.14 - $28.92 per hour (start rate in accordance with collective agreement)

Hours: 37.5 hours per week

Status: Temporary Full-Time

Closing Date: October 15, 2026

Position Summary The Medical Administrative Assistant I provides a broad range of administrative and clerical support to physicians and other healthcare professionals in a fast-paced healthcare environment. The role utilizes knowledge of medical terminology to support the preparation and management of medical documentation, patient scheduling, reception activities, confidential health records, OHIP billing and general office administration. The Medical Administrative Assistant I works closely with patients, physicians, clinical teams and other hospital departments to support effective communication, coordination and the efficient day-to-day operation of the office.

Duties

Provide administrative and clerical support to physicians and other healthcare professionals, utilizing medical terminology and maintaining a high degree of accuracy and confidentiality.

Prepare, transcribe, format and proofread medical records, reports, correspondence, presentations, meeting minutes and other documentation.

Perform reception duties, including greeting patients and visitors, answering and screening calls and emails, responding to inquiries and directing individuals to the appropriate personnel or area.

Coordinate and maintain physician and patient schedules, including booking and confirming appointments, arranging patient admissions and testing, managing changing priorities, and preparing rounds and on-call schedules.

Maintain accurate and confidential electronic and paper patient records, including organizing, updating, retrieving, archiving and tracking medical charts, reports and related documentation.

Prepare, submit and reconcile OHIP billings, process financial transactions, investigate discrepancies, and maintain supporting financial, grant and budget documentation.

Coordinate administrative requirements for meetings and events, including preparing agendas, arranging rooms and equipment, distributing materials, recording minutes and completing follow-up activities.

Support the efficient day-to-day operation of the office through general administrative activities, while liaising with patients, physicians, hospital departments and external stakeholders and adhering to hospital policies, quality standards and health and safety requirements.

Completion of Grade XII or recognized equivalent required

Completion of a recognized medical secretarial arts program at the diploma level or equivalent required.

Completion of a medical terminology course required.

At least one year related medical secretarial experience required

Previous on-the-job computer/word-processing, database and spreadsheet software experience required; experience in a Microsoft Office environment preferred.

OHIP billing experience required.

Experience working in a health care environment an asset.

Experience working in a teaching hospital environment an asset.

Good stenographic skills required.

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world,