Billing Administrator
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Our industrial client is currently seeking a detail-oriented and dependable Billing Administrator to join their team in Southeast Calgary on a temporary basis. This role is well suited to someone with experience in billing, accounting, or supply chain environments who enjoys working cross-functionally and takes pride in ensuring invoices are accurate, timely, and properly supported. The successful candidate will be comfortable working with internal teams, online billing portals, and ERP systems in a fast-paced environment.
Responsibilities
- Manage the preparation, processing, and timely issuance of customer invoices across various areas of the business.
- Review billing documentation and supporting information to ensure invoices are complete, accurate, and aligned with established requirements.
- Submit invoices through a variety of customer-specific online portals and email-based systems.
- Collaborate with Accounting, Inside Sales, Projects, and Warehouse teams to resolve billing questions and ensure invoices are delivered on schedule.
- Assist in identifying opportunities to improve billing workflows, reduce errors, and increase efficiency throughout the invoicing cycle.
- Develop, maintain, and follow procedures related to billing documentation and invoice backup requirements.
- Monitor billing activities to ensure compliance with company policies, approval processes, and established procedures.
- Prepare billing-related KPIs, metrics, and performance reports as required.
- Build positive working relationships with internal departments and external customers to support timely resolution of billing inquiries.
- Provide support to the Shared Services team with additional finance-related activities as needed.
- Recognize potential billing issues and work proactively with the appropriate teams to address them before they impact customers or payment timelines.
- Participate in and support company Health & Safety initiatives and programs.
- Take on additional administrative and billing responsibilities as required.
Requirements
- High school diploma required; post-secondary education, trade certification, or relevant professional training is an asset.
- 1–2 years of experience in a billing, accounting, supply chain, or related business environment.
- Working knowledge of ERP systems and Microsoft Office applications.
- Strong numerical and analytical reasoning skills with excellent attention to detail.
- Clear and professional written and verbal communication skills.
- Ability to manage competing priorities while maintaining accuracy and meeting deadlines.
- Strong interpersonal skills with the ability to work effectively with multiple departments and stakeholders.
- Customer-service mindset with a proactive approach to resolving issues and responding to requests.
- Previous experience with process improvement or identifying workflow efficiencies is considered an asset.
- Demonstrated accountability, reliability, and ownership of assigned responsibilities.
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