Restaurant Manager Guest Service
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Guest satisfaction and people leadership anchor this Restaurant Manager role at Denny's, where you will direct shifts and develop hourly employees.
Reporting to the General Manager, you will help maintain a clean, pleasant environment and ensure Denny's guest service standards. Your work includes coaching staff, supporting talent selection and retention, developing employees through training programs, and meeting brand and regulatory requirements. Approximately 15-20 crew members receive supervision support.
Key Responsibilities:
- Direct hourly staff toward Denny's guest service standards
- Coach employees on brand standards and internal procedures
- Develop staff through training programs and development plans
- Support General Manager with talent hiring and retention
- Maintain compliance with brand and regulatory standards
Requirements:
- Excellent guest service and people skills
- Collaborative, attentive, and self-motivated approach
- Organized ability to multitask effectively
- Two or more years of restaurant or hospitality experience
- Legal authorization to work in Canada
Bring hospitality experience, employee coaching, and guest-focused leadership to daily restaurant service at Denny's.
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