Customer service agent
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Experience
Experience: 1 year to less than 2 years
Education and Experience
Education: No degree, certificate or diploma
Experience: 1 year to less than 2 years
Work setting
Urban area
Private sector
Transportation
Tasks
Answer written and oral inquiries
Perform general office duties
Answer clients' inquiries and provide information
Computer and technology knowledge
Database software
Internet
MS Outlook
MS Word
MS Office
Electronic mail
Type of experience
Call centre
Work conditions and physical capabilities
Attention to detail
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player
Judgement
Ability to multitask
Quick learner
Employment terms options
Day
Health benefits
Disability benefits
Health care plan
Paramedical services coverage
Financial benefits
Group insurance benefits
Life insurance
Pension plan
Long term benefits
Long-term care insurance
Other Benefits
Free parking available
Paid time off (volunteering or personal days)
Travel insurance
Work Term: Permanent
Work Language: Bilingual
Hours: 40 hours per week