Senior Solution Advisor

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Job Title (Solventum) Senior Solution Advisor 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this RoleSolventum is seeking an Implementation Consultant for its Canadian Health Information Systems team. As an Implementation consultant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Collaborating with clients and Solventum internal team members to complete the project deliverables and implementation needs.Assessing current state workflow and work with implementation team to validate proposed future state fits with overall project objectives.Leading and working interactively with Solventum clients and Solventum team members to configure, test and validate the Solventum application environment.Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change, tracking and documenting issues encountered.Performing problem isolation/analysis of issues, partner with support and escalations team in root cause analysis and troubleshooting.Training system administrators and end usersLeading testing and go-live support. Interacting with customer's team on issue resolution and configuration changes.Keeping up to date with all new features, functions, business issues and implementation options. And contributing to the evolutionary growth of implementation infrastructure by developing and/or updating material, tools and programs.Your Skills and ExpertiseTo set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: Bachelor's Degree or higher from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of 6 years of experience in in lieu of the bachelor's degree education requirement Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting) Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow Minimum of two (2) year' experience in a client facing implementation role Additional qualifications that could help you succeed even further in this role include: Knowledge of Solventum HIS products Electronic Medical Record implementation experience Ability to solve problems in a logical, methodical, and time efficient manner Must be self-starter with ability to analyze and critically think. Excellent problem solving and organizational skills. Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment. Ability to quickly learn and apply new tools and technology Ability to travel Work location: Choose 1: Remote (Job duties require occasionally go to customer site)Travel: May include up to 10%Relocation Assistance: May be authorizedSupporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Solventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. 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