Remote Bilingual Patient Care Coordinator
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Join Aurora's mission as a Remote Bilingual Patient Care Coordinator, connecting with medical cannabis patients. Provide education and support through inquiries while utilizing your French and English skills.
This temporary position requires fluency in both French and English, with a strong focus on patient education and assisting Health Care Practitioners. You will manage patient inquiries via email, ensuring up-to-date knowledge of cannabis regulations, and supporting patient retention. Your expertise will contribute to a compassionate, effective Patient Care team.
Key Responsibilities:
- Answer patient and physician inquiries via email
- Educate patients on medical cannabis products
- Complete registrations with licensed cultivators
- Maintain document management and data entry
- Stay current with cannabis laws and news
Requirements:
- University degree or equivalent experience
- 2 years in patient care preferred
- Strong verbal and written skills in both languages
- Comfortable with new software applications
- Excellent analytical and problem-solving abilities
Leverage your bilingual skills and patient care experience to help make a meaningful impact at Aurora.