Delivery Driver/Shift Leader

Overview Join Our Team Canna Cabana, a leading cannabis retailer in Calgary, is hiring aCannabis Delivery Driver/ Retail Shift Leader at East Lake, Calgary, Alberta, to join our passionate and dynamic team. This dual role involves providing exceptional customer service in-store and ensuring efficient cannabis delivery service within the community. Ifyou'rea cannabis enthusiast committed to compliance, safety, and outstanding service, we want to hear from you
We areseekinga reliable and customer-focused professional to split their time between working as a Delivery Driver and a Retail Shift Leader. Please include your postal code in your application, as applications without one will not be considered.
Responsibilities Retail Shift Leader Duties:
Provide assistance tostore management in supervising andfacilitatingthe daily operations of the store.
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assistin the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
Provide direction,guidanceand instruction to all store associates asrequired.
Ensure store conditions are consistently upheld toestablishedstandards.
Be the sales and customer service leader/role model in the absence of SM/ASM
Greetandassistcustomers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to theappropriate individualasdeemednecessary.
Ensure that all health,safetyand security regulations are adhered to andrequiredstandards are met on shift
Achieving sales target and store level KPI's.
Ensuring employees on shift are actively pursuing sales goals
Oversee andassistin inventory management and be accountable for the inventory processes on shift.
Cannabis Delivery Driver Duties:
Deliver cannabis products safely and promptly within 45 minutes of order placement.
Inspect andmaintainthe cleanliness and organization of the delivery vehicle.
Verify customer identification before making deliveries.
Follow assigned routes, transportation regulations, and safety protocols.
Use delivery apps and communicate withcustomersas necessary.
Manage cash floats and collect payments whenrequired.
Other duties asrequired.
Qualifications Completion of high school and College/CEGEP/vocational or technical trainingrequired
Valid Driver's License and excellent and safe driving skills required
Minimum of 2yearswork experience in the retail industryrequired. Cannabis industry preferred
Must havevalid and currentSellSafe certificationfor working in the retail cannabis store in Alberta
A copy of current, clean driving abstract required with no violations in last three years and no major violations at any time.
3 years of verifiable driving experience preferred, based on insurance eligibility criteria
Defensive Driver course an asset.
A valid First Aid certification is considered an asset
Working smartphone with a data plan and charger required.
Ability to effectively communicate both verbally and in writing
Familiarity with local streets, neighborhoods, and route
Highly responsible, reliable, and dependable
Flexible schedule including evenings and weekends
Strong customer service skills and problem-solving abilities
Demonstrated sales and service orientationrequired
Ability to work well under pressure in a fast-paced environment
Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
High level of integrity and work ethic
Professional/mature demeanor under stressful situation.
Flexibility to be on call during 6-10-hour shifts
Ability to work individually as well as part of a team
High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
High levelofproficiencywith Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Well-defined sense of diplomacy
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude is essential
Job Types: Full-time/Part-time, Permanent
Why You Should Apply:
The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be addi