Claims Manager Leadership at Northbridge

4 days ago

Calgary, Alberta, Canada Northbridge Financial Corporation Full-time

Lead a dedicated team as a Claims Manager with Northbridge Financial. Optimize claims processes and enhance customer experience in a hybrid work environment.

In this managerial role, you'll oversee the Casualty & Litigation Claims team at Northbridge Financial and ensure efficient claim adjudication. With a strong focus on coaching and technical guidance, you'll foster a collaborative environment while tracking key performance indicators. Your ability to articulate and analyze will significantly impact the team's success and the overall customer journey.

Key Responsibilities:

  • Manage a team of Claims Adjusters with hands-on coaching
  • Provide technical guidance in claims investigation and settlement
  • Track Key Performance Indicators for team efficiency
  • Collaborate on strategic initiatives for better adjudication methods
  • Ensure clear communication with Claimants and Legal Counsel

Requirements:

  • Minimum 10 years in property and casualty insurance
  • 3-5 years of leadership or mentorship experience
  • Strong background in CGL and Auto BI adjustments
  • Post-secondary education in Insurance or related field
  • CIP designation completed or in progress

Apply your analytical and problem-solving skills to lead the Claims team effectively at Northbridge Financial.