Medical Communications Officer Dartmouth

2 days ago

Admiral Rock, Nova Scotia, Canada Guardian Ambulance Full-time

Process emergency medical calls as a Medical Communications Officer in Dartmouth, using accurate communication and multitasking skills on site.

Emergency Medical Care Inc. offers a temporary, full-time twelve-month position supporting Nova Scotia's provincial EHS system. Reporting to the MCC Operations Lead, you may work as a call taker or dispatcher, providing directions and information during assigned shifts. The role supports patient care through deployment plans, standardized protocols, and pre-arrival instructions.

Key Responsibilities:

  • Process incoming emergency and non-emergency medical calls
  • Dispatch appropriate resources according to established procedures
  • Calm callers and provide directions to responding agencies
  • Complete paperwork and reports accurately and promptly
  • Maintain a clean, organized workspace and safe workplace

Requirements:

  • Minimum Grade 12 education
  • Current First Aid and CPR certification
  • Ability to type accurately at 25 words per minute
  • Ability to complete EMC specialized training successfully
  • Working knowledge of Microsoft Office and telecommunications etiquette

Support Nova Scotia emergency medical communications through call taking, dispatching, protocols, and clear patient-focused interactions.