Medical Communications Officer Dartmouth

5 days ago

Admiral Rock, Nova Scotia, Canada EMC Emergency Medical Care Incorporated Full-time

Process emergency medical calls as a Medical Communications Officer in Dartmouth, using accurate dispatching and calm caller direction during shift work.

Emergency Medical Care Inc. seeks a Medical Communications Officer for its EHS Operations Medical Communications Centre. You may act as a call taker or dispatcher, process service requests, dispatch resources, and provide pre-arrival or post-dispatch instructions. The position supports indirect patient care through standardized procedures, protocols, and collaborative practice.

Key Responsibilities:

  • Process incoming calls according to established procedures
  • Dispatch appropriate resources for provincial EHS service requests
  • Calm callers and direct their actions appropriately
  • Complete required paperwork and reports accurately
  • Maintain an organized workspace and support safety initiatives

Requirements:

  • Minimum Grade 12 education
  • Current First Aid and CPR certification
  • Availability for evenings, weekends, holidays, and shift work
  • Ability to type 25 words per minute accurately
  • Functional knowledge of Microsoft Office and other computer software

Bring communication, multitasking, and customer service skills to emergency call processing and dispatch operations in Dartmouth.