E.B. Horsman Customer Service Manager
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Elevate customer satisfaction as a Customer Service Manager with E.B. Horsman & Son in Edmonton, AB. Drive team performance and supplier relations in this full-time role.
In this essential position, you will be responsible for improving customer experiences and operational success at the branch level. Collaborating with the Area Manager, your focus will be on achieving business objectives and nurturing both customer and supplier partnerships. Unleash your leadership skills to inspire your team while ensuring inventory accuracy and maintaining high product quality.
Key Responsibilities:
- Provide exceptional customer service and assistance
- Maintain strong supplier relationships for smooth operations
- Drive organizational success through coordinated efforts
- Lead and mentor your team for peak performance
- Ensure accurate inventory control and management
Requirements:
- 5+ years in electrical wholesale distribution
- Supervisory experience in performance monitoring
- Ability to thrive in fast-paced environments
- Exceptional customer service skills
- Intermediate computer skills in MS Office
Become a key player at E.B. Horsman, shaping customer loyalty and team excellence.