Remote Client Experience Manager

2 days ago

Edmonton, Alberta, Canada 0000050599 RBC Dominion Securities Inc. Full-time

Traction Complete is seeking a Customer Success Manager to act as the first line of response for customers and to drive successful outcomes using our Salesforce-based platform. You will collaborate with sales and product teams, mentor clients on features, and manage outages with a focus on reducing churn and delivering value.

Ideal candidates bring 2+ years in support or technical roles, a technology/CS background, and a passion for learning.