Bilingual Disability Claims Administrator

1 day ago

Ottawa, Ontario, Canada Skillhub Solutions Inc. Full-time

Support disability claims administration remotely across Canada using English, French, Microsoft Office, and Adobe skills. Manulife offers this full-time vacancy for organized professionals.

As a Bilingual Disability Administrator, you will support Manulife's National Group Life & Disability team. The position suits candidates with administrative or customer-service experience, preferably in insurance or banking. Your work will help manage claim-related inquiries, documentation, correspondence, and system records while following privacy protocols.

Key Responsibilities:

  • Review access requests, file copies, documentation, and consents
  • Redact third-party information according to requirements
  • Manage shared email inquiries and claim follow-ups
  • Process vendor invoices and maintain claims-system data
  • Coordinate Medical Consultant calls and client file transfers

Requirements:

  • Post-secondary education
  • Bilingual English and French communication skills
  • Administrative or customer-service experience
  • Insurance or banking experience preferred
  • Microsoft Office, Adobe, detail, and discrepancy-resolution skills

Apply bilingual administration, privacy awareness, and claims-support skills to Manulife's remote disability operations across Canada.