Benefits Associate

About Us
St. Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family. St. Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

St. Amant is committed to fostering a culture of diversity, equity, inclusion, and accessibility where everyone is respected, valued, and empowered to bring their authentic selves–free from fear of discrimination–while celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights Act.

St. Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St. Amant maintains ongoing commitment to recruiting a diverse and talented workforce, which is paramount to supporting the vibrant community we serve.

Position & Summary of Scope
Reporting to the Manager, Compensation & Benefits, the Human Resources Benefits Associate provides accurate, timely and person-centered support for the administration of employee pension and benefit programs. As a key point of contact for members, employees and third-party providers, including insurers, the incumbent responds to inquiries with compassion, discretion and technical accuracy. This role requires strong attention to detail, sound judgment, and the ability to explain specialized pension and benefit information in a clear and supportive manner. The Human Resources Benefits Associate performs all duties in a manner consistent with St. Amant's Mission, Values and Policies, while contributing to reliable service delivery and a positive employee experience.

Qualifications
Education:

High school Diploma, Certificate or G.E.D

Post-secondary education in Human Resource Management and/or relevant skills and experience in an HR related setting

An equivalent combination of education, training, and relevant experience will be considered.

Professional:

Minimum two years' experience in human resources, preferably in pension and benefits administration

Experience working with employees and the public and in an effective and professional manner

Knowledge of employer-based benefits, policies, procedures and principles

Good numeric skills to ensure accuracy in calculations of benefits entitlements, payments and deductions

Ability to create, compile and analyze reports and communicate trend data for leadership

Ability to compile and analyze trend data for programs

Excellent data entry accuracy and attention to detail

General understanding of human resources-related legislation, and how to apply HR policies and collective agreements appropriately in day-to-day work

Strong computer capabilities with experience in using Microsoft Office products and applications including Word, Excel, PowerPoint, Outlook and Internet browsers

Strong organizational, time management and communication skills (written and oral)

Excellent problem-solving and conflict resolution skills

Experience using Quadrant or another HRIS is considered an asset

Personal:

Excellent interpersonal, verbal and written communication skills

Client-focused; customer service excellence is essential

Demonstrates objectivity when dealing with challenging situations and changing work environments

Able to recognize personal biases and navigates effectively

Demonstrates the ability to be mindful of limitations and are able seek help when needed

Functions effectively as a team member, demonstrating objectivity when dealing with challenging/changing work environments

Ability to be compassionate and advocate when needed

Excellent time management skills with the ability to balance and prioritize multiple responsibilities

Self-motivated and able to work independently

Tactful, maintains confidentiality and acts with integrity in the performance of all duties

Confident, creative, innovative

Values and is committed to continuous self-growth and professional learning

Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness

Ability and willingness to give and receive honest, balanced feedback

Demonstrates competence and character that inspires trust

Duties & Responsibilities
The incumbent works collaboratively with the Human Resources team when delivering services.

Duties include:

Administrating leaves of absence with adherence to policy, Collective Bargaining Agreements and Labour Standards

Liaising with internal stakeholders to ensure seamless