Visual Merchandising Manager

WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.WHO WE AREWe are bold, we are tenacious, we are courageous and brave.We are a cast of characters;We embrace our differences and we share our likenesses.Some of What's in it for YouPaid Personal DaysGenerous Benefit packageEmployee Assistance ProgramEmployee Loyalty Reward ProgramGenerous welcome giftCompany eventsFree Gym AccessFree ParkingDay Off On Your BirthdayDiscountsWe are seeking a detail-oriented and execution-focused Visual Merchandising professional to support the delivery of an in-store brand experience like no other. This role supports the execution of seasonal campaigns and brand DNA developed by the Creative Director through creative experiential initiatives and visual merchandising across our corporately owned stores and key wholesale partners globally. Working closely with cross-functional teams, the position contributes to the consistent, timely, and high-quality delivery of visual merchandising initiatives in a fast-paced, brand-led retail environment. Some of what you'll do:Lead the translation of the brand into physical store initiatives, balancing the creation of commercial and functional retail space, interior merchandising, seasonal floor-sets, window directives, signage, etc. (Flagship, Full Price, Outlet & Wholesale Shop in Shops)Lead the translation and implementation of the creative direction and marketing campaigns/concepts into the store environmentPrepare, organize, and maintain visual merchandising materials, including floor-set packages, presentation decks, recaps, and reference documentationDevelop and manage the Visual Merchandising budget annuallyWork with suppliers and team to deliver visual merchandising and experiential initiatives efficiently and cost effectivelyCoordinate timelines, approvals, and follow-ups related to visual merchandising and retail stores (e.g., seasonal floor-sets, window changes, and store initiatives)Partner with merchandising team at time of buys to create initial floor-sets and present them to leadership during Buy Reviews meetingsCollaborate with the merchandising team on monthly floor-set changes and product introductions to create the monthly "store directive" with detailed style information and floor-set photos. Work with stores to ensure that the floor-set is being set up correctly in the various store layouts.Maintain and update department documentation, calendars, and asset libraries to support consistent execution across storesReview weekly sales and inventory performance with the DTC team to understand in-the-moment moves to impact the businessPartner with Creative Director and merchandising team to create showroom direction for market opening globallySupport departmental planning and logistics, including for seasonal launches, showroom setups, and market-related activitiesParticipate in the process of fixture / unique store element development and maintaining all fixture layout packages across all storesTrack deliverables and execution status to ensure on-time implementation of departmental initiativesDevelop, implement and maintain a comprehensive training program that teaches sales associates how to leverage visual merchandising schemes and how to execute themEnsure accuracy, consistency, and organization across all visual merchandising documentation and communicationsSome of what you'll need:Minimum 6 years of experience in visual merchandising within fashion, luxury, or premium retail environmentsExperience supporting a brand-led retail model where visual merchandising is central to the customer experienceExperience working in an environment with multiple senior stakeholders and competing prioritiesExperience supporting visual merchandising across multiple stores or regionsExperience preparing or contributing materials used in cross-functional planning and review sessionsAbility to manage multiple concurrent initiatives with fixed deadlinesTechnical capability to execute drawings, floor maps, and visual layoutsStrong attention to detail with a track record of maintaining structured files, materials, and reference toolsProven ability to track deliverables, timelines, and follow-ups to ensure consistent executionComfortable supporting initiatives that require regular preparation, updates, and recap documentationExperience coordinating inputs and timelines across multiple teams or stakeholdersExperience supporting work that follows weekly, monthly, and seasonal timelinesA passion for storytelling and brand developmentUnderstanding of different markets globallyStrong financial acumen to support driving sales and making sound business decisions through the visual merchandising roleConfidence and the ability to communicate in front of a teamStrong planning and organizational skillsThrives in the fast-paced, dynamic environment of retail and visual merchandising Given the international nature of our business and of this position, the candidate will be required to communicate effectively, on a regular basis, with various stakeholders (co-workers, colleagues, customers, suppliers, etc.) located in Canada outside Quebec or throughout the world. Proficiency in languages other than French (notably, English) will be an asset for the successful candidate.