Community and Employer Engagement Specialist

Progress Career Planning Institute (PCPI) is a not-for-profit organization that provides skill training, employment and settlement services to a diverse population, to reach their full potential. The organization is also the proud founder and presenter of the IEP Conference, a unique forum for internationally educated professionals. PCPI's success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.PCPI is seeking a dynamic communicator who is experienced in developing strategic outreach plans, establishing community and employer partnerships, and who is a relationship builder, with a proven record of maintaining nurturing relationships.The Community and Employer Engagement Specialist (CEES) is responsible for developing, nurturing and maintaining a network of community agencies, industry and employer partnerships and building long-term employment opportunities for jobseekers. The ideal candidate will use strategic approaches to achieve outcomes for job seekers and employer partners by exhibiting and presenting resources and information to large audiences both virtually and in person at industry conferences, boards of trade, and community events, and represent PCPI at community planning tables and working groups, leading workforce initiatives alongside industry to develop innovative, effective, and coordinated recruitment campaigns. The CEES will use their presence in the community to build brand awareness for PCPI and its services.CORE RESPONSIBILITIES:Learn the IES service delivery guidelines and use them to assist with developing resources and to respond immediately and accurately to inquires Uphold high customer service standards ensuring all calls and emails are answered and assistance provided in the first callDevelop and implement a strategic outreach plan to increase community awareness about PCPI's employment programs, and available talent poolUtilize social media, cold calls, events and in person visit to make connections and to increase PCPI service delivery awarenessBuild partnerships across various sectors and identify opportunities for collaboration and business developmentEstablish and maintain a database of network contacts and actively engage contacts to stay informed on job leads and referralsNurture the relationships and partnerships formed ensuring positive interactions, professionalism and responsivenessWork with employers to identify their HR needs and assist with job postings as neededVisit employers' work environment and assess their RHHR needs, assisting with job postings and referralsSupport employers in identifying the skills and competencies that are required to perform job tasks, as well as matching the competencies with clients' capabilitiesCollaborate with Employment Consultant-Retention consultants to respond to job postings in a timely mannerUse WCG-IES database system to enter required KPI data, within set timelinesContinually assess and analyse the job market to identify companies, sectors hiring and/or laying off and make timely connectionsDevelop presentations and promotional program videos to promote the services at trade shows, conference, to community service providers and employersAttend presentations at local job fairs and other employer-related networking eventsRepresent PCPI at planning tables, chamber of commerce/boards of trade, and on advisory boards/meetingHost events including job fairs to connect employers and clientsEstablish memorandum of understanding with community partners to leverage resources and referralsFollow-up with referrals and employment commitments to support PCPI client volume and outcomesWrite reports to keep management and WCG informed on efforts and outcomes resulting from planned activities.OTHER RESPONSIBILITIES:Display a high level of personal integrity and professionalism when representing PCPIProvide services in accordance with contractual commitments, IES guidelines, performance requirements and PCPI policies, and proceduresOther duties as required, including going beyond the job description as neededQualification and essential requirementsPosses a post-secondary degree, or diploma in a related field (e.g., sales and marketing, business administration and/or sociologyExperience working in an outcomes / target-based environmentStrong customer service and relationship management skills with a proven sales aptitudeExperience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and local resourcesExcellent administrative and organizational skills; ability to prioritizeExcellent interpersonal skills coupled with strong verbal communications skills, comfortable presenting information in group settingsProven event management skillsAbility to work independently with limited supervision as well as work within a teamKnowledge of local labour market trendsResults driven with creative approach to idea generation and problem solvingAbility to working in fast paced environment with changing workloadsExperience in Employment Ontario would be ideal, but not essentialKnowledge of the local industries and labour marketFluency in French and/or a second language, an assetSolid understanding of confidentiality and other professional codes of conductStrong digital literacy skills, including MS Office suite, especially Excel and WordEmployment conditional on obtaining a criminal record checkExperience delivering presentations and facilitating workshopsPossess cultural sensitivity and experience working with people of diverse backgroundsPossess organizational, planning and time management skillsDemonstrated interpersonal, analytical, and creative problem-solving skillsSelf-directed with experience working as part of a team and independentlyPossess a valid driver's license and an automobileWORKING CONDITIONSIn- person office setting, traveling within the GTA and working occasionally evenings as needed.---------------------------------------------------------------------------------------------------If this sounds like an opportunity for you to apply your education, skills, and experience to the position, and to join a team of professionals, then we want to hear from you.PCPI offers a competitive salary of $55,000 per year with health and dental benefits and 2% RRSP contribution.In keeping with our commitment to equity, diversity and inclusionin our work environment, we encourage applications from persons from diverse backgrounds.No telephone enquiries please.We thank all candidates for their interest; however, only those whose skills match with the required competencies will be invited for an interview. Accessibility & AccommodationPCPI is committed to providing an inclusive and accessible workplace. We welcome applications from persons with disabilities and will provide accommodations throughout the recruitment process upon request.If you require accommodation during the application process, please contact our recruiting team at dacuycuy@careerplan.net. We will work with you to meet your needs.