Guest Services Supervisor

2 days ago

Edmonton, Alberta, Canada Renaissance Edmonton Airport Hotel Full-time

Renaissance Edmonton Airport Hotel is seeking a Guest Services Supervisor to lead the Front Office team, ensuring guest satisfaction and adherence to Renaissance standards. The role involves supervising, developing staff, and maintaining knowledge of hotel services and pricing to deliver exceptional guest experiences.
You will supervise shifts, support performance management, and strive to meet LQA and GSS goals while delivering engaging guest service and ensuring confidentiality and safety