Veterinary Receptionist Animal Care Attendant

1 day ago

Toronto, Ontario, Canada VCA Animal Hospitals, Inc Full-time

Toronto veterinary reception meets hands-on animal care at Secord Animal Hospital, combining client communication, appointment scheduling, and patient support.

This full-time hospital support role welcomes an organized, motivated, and empathetic professional. You will answer multi-line phones, manage emails, coordinate visits, process payments, and assist veterinary staff. Curiosity about veterinary medicine and clinical learning is central to the position.

Key Responsibilities:

  • Greet patients and pet parents with empathy and care
  • Answer multi-line phones and manage client emails
  • Book visits, schedule follow-ups, and make outbound calls
  • Process invoices, estimates, billing, and payments
  • Feed and walk patients while maintaining welcoming common areas

Requirements:

  • Exceptional customer service, empathy, comfort, and patience
  • Strong multitasking, attention to detail, and reliability
  • Enthusiasm for veterinary medicine and clinical support learning
  • Front desk or veterinary assistant experience in animal hospitals
  • Flexible weekday, evening, and weekend availability

Support Toronto pets and families through veterinary reception, animal care, communication, and compassionate hospital service.