Seasonal Garden Centre Trainer

3 days ago

Port Coquitlam, Canada Goliath Grower Services Full time

We are looking for a dynamic and organized Seasonal Garden Centre Trainer to support several store locations within a 1 hr travel circuit daily to support merchandising and staff training during our peak season from mid April- end of MayThis role is crucial in ensuring a high level of customer satisfaction, effective staff training, product maintenance and overall visual excellence at each location Garden Centre Trainers work a  5 day schedule including 1 weekend day with the ability to work overtime if required**Prior Garden Centre Management and Training Experience is REQUIRED Responsibilities:Operational Support:Assist in overseeing daily activities, ensuring the garden center is well-maintained, set to planogram and visually appealing.Contribute to inventory feedback, including receiving, stocking, rotating and merchandising of products.Customer Service:Provide excellent customer service by assisting customers, answering inquiries, and offering advice of plant availability & assortmentCollaborate with the team to create a welcoming and informative shopping environment.Staff Training:Build out daily plans to identify staff tasks & identifying training needs, and supervising seasonal staff.Coordinate and execute follow-up training to ensure any gaps or needs are met from team members not meeting standardsConduct regular performance assessments and provide feedback & reporting to store management team and staff member              Sales and Strategy:Contribute to the planogram execution for promotions and featured items.Assist in monitoring and garden centre needs based on target quantities required to meet store budget goalsQuality Control:Work with the team to ensure the quality and health of plant inventory.Assist in managing, tracking and disposing of compromised product.Administrative Duties:Stay up to date on all administrative tasks, store procedures and other process documentation as assigned.Qualifications (Only qualified applicants will be contacted)Previous experience in a garden center, retail, or related field - 4 yrs minimumKnowledge of plants, gardening, and landscaping practices.Strong organizational and multitasking skills.Excellent communication and interpersonal abilities.Flexibility to work weekends and holidays during peak seasons.Able to work a flexible 5 day schedule to support in store demandsCapable of working in a fast paced physically demanding environment that involves pushing, pulling, lifting up to 50 lbs and bending on a daily basis Able to navigate various forms of technology from spreadsheets to apps to reporting tools in a mobile office environment.We invite only those that meet the qualifications to APPLY with the interview process beginning mid February

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