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Care Supervisor
2 weeks ago
About Faith & Serenity Care Group
Faith & Serenity Care Group is a values-driven home care agency providing compassionate, culturally responsive support to seniors and adults living with disabilities. We are committed to ethical, person-centered care that promotes independence, dignity, and safety.
As our services continue to grow, we are seeking a Care Supervisor / Operations Coordinator to support daily operations, caregiver oversight, client coordination, and service growth initiatives.
Position Overview
This is a hands-on, part-time operational and supervisory role supporting care coordination, caregiver scheduling, client onboarding, and administrative workflows. The role also includes supporting community outreach, referrals, and service growth activities aligned with the organization's mission and values.
This position includes a fieldwork component. From time to time, the successful candidate may be required to provide direct in-home care support to clients as part of service delivery, coverage, training, or operational needs.
The role is offered on a temporary basis, with the potential for permanent employment based on organizational needs, performance, and service demand.
This role is ideal for a candidate interested in developing leadership, operational, and service growth skills within a mission-driven care organization.
Key ResponsibilitiesCare Operations & Coordination
- Support client and family intake, onboarding, and service coordination
- Coordinate caregiver schedules and care delivery
- Provide day-to-day supervision and operational support to caregiving staff
- Support documentation, compliance tracking, and operational workflows
- Assist with quality assurance and adherence to company policies
Fieldwork & Direct Care Support
- Provide direct in-home caregiving support as required
- Assist with coverage during staffing gaps or onboarding periods
- Model best practices for caregivers through hands-on service delivery
- Document care activities accurately and in accordance with procedures
Liaison, Marketing & Growth Support
- Act as an operational liaison with external partners and service funders, where applicable
- Support communication between caregivers, families, and leadership
- Assist with community outreach, referrals, and service growth initiatives
- Collaborate on business development and program expansion activities
Qualifications & Experience
- Experience in caregiving, home care coordination, supervision, or a related field
- Strong communication, organizational, and problem-solving skills
- Willingness and ability to perform direct in-home caregiving duties when required
- Comfortable balancing administrative tasks with client-facing responsibilities
- Reliable, adaptable, and able to work independently
Experience working with culturally diverse communities is considered an asset.
Growth, Progression & Incentives
As the organization grows, progression opportunities may become available based on performance and operational needs. These may include expanded leadership responsibilities, role evolution, compensation review, and eligibility for discretionary incentives or bonuses tied to organizational growth.
All progression and incentives are discretionary and not guaranteed.
What We Offer
- Flexible, part-time scheduling
- Paid training and onboarding
- Supportive, mission-driven team environment
- Opportunity for leadership development
- Potential transition to permanent employment
How to Apply
Click Here to Apply:
All applications must be submitted through the application link to be considered.
Only candidates selected for the next stage will be contacted.
Faith & Serenity Care Group is an equal opportunity employer.
We are committed to maintaining a respectful and inclusive workplace.
Job Type: Part-time
Pay: $15.80-$18.80 per hour
Expected hours: No more than 15 per week
Benefits:
- Casual dress
- Commuter benefits
- Company events
- Flexible schedule
- Tuition reimbursement
- Wellness program
- Work from home
Work Location: On the road
