District Manager, Canada East

District Manager, Canada East

Brodie Rec. League

Type: Full-Time | Permanent

Location: Toronto, ON

Salary: $70,000 – $110,000 CAD annually

Reports to: Director of Operations

COMPANY OVERVIEW

35,000 athletes. 20 locations. Millions of views.

Brodie League is more than a basketball league—it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

The District Manager owns the operational performance, consistency, and health of a defined group of Brodie League locations.

This role is accountable for ensuring game days run to standard, location leaders are supported and coached, and operational issues are resolved quickly and professionally across the district.

The District Manager serves as the primary link between the Director of Operations and on-the-ground General Managers and League Managers across Ottawa, Montreal, Quebec City, and Halifax.

Your mission: ensure every league night across the district meets the Brodie Standard.

CORE RESPONSIBILITIES

District Execution & League Health

• Ensure every location in the district consistently meets the Brodie Standard
• Monitor weekly execution including game flow, staffing readiness, stats accuracy, content delivery, and player experience
• Identify execution gaps early and intervene before issues escalate
• Ensure league nights feel professional, predictable, and well-run across all locations

General Manager & League Manager Coaching

• Develop strong, confident location leaders who can operate independently
• Act as the first point of support for General Managers and League Managers
• Coach leaders through challenges rather than solving everything for them
• Reinforce expectations, standards, and sound decision-making

Standards Compliance & System Adoption

• Ensure Brodie systems, playbooks, and workflows are followed in the field
• Hold location leaders accountable to SOPs, checklists, and operating systems
• Identify where systems are breaking down or being bypassed
• Escalate systemic issues and provide field feedback to improve processes

Issue Resolution & Escalation Management

• Triage and resolve operational issues with urgency and clarity
• Coordinate with internal teams such as Content Ops, Stats, Logistics, and Finance when needed
• Address root causes, not just symptoms
• Reduce repeat issues and unnecessary escalations over time

Operations Efficiency & Automation

• Identify high-friction, manual workflows across district operations
• Partner with Tech and Operations to implement automations that reduce errors and admin work
• Ensure new tools and systems are adopted and actively used by locations
• Free League Managers to focus on delivering a great athlete experience

REQUIREMENTS

• Strong people leader with experience coaching managers to operate independently
• Proven ability to drive adoption of standardized systems and processes
• Experience overseeing consistent execution across multiple locations or teams
• Effective problem-solver who can triage escalations and resolve issues quickly
• Operationally minded with interest in improving efficiency through better workflows or automation
• Highly organized, accountable, and detail-oriented
• Ability to travel between locations and work evenings/weekends during key periods
• 5 days in office at our Toronto HQ - Brodie League has thrived due to a culture of collaboration and teamwork in office

COMPENSATION DISCLOSURE

The expected annual compensation range for this role is between $70,000 and $110,000 CAD. Compensation is based on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the future.

WHY JOIN BRODIE LEAGUE

• Comprehensive health and wellness plan
• Access to a yearly Brodie takeover of the Toronto Raptors court
• Significant growth and mentorship opportunities
• Professional development budget
• League membership and free play across 22+ markets

Details regarding our full benefits package will be provided during the interview process.

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative work. We strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.