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Intermediate Property Manager

3 weeks ago

Burnaby, British Columbia, Canada W3Global Full time

Role Description

Duties In This Role Include

  • Property management duties such as rent collection, responding to tenant enquiries, tenant account reconciliations, accounts receivable administration, lease administration, tenant coordination, invoice approvals, rent roll maintenance and marketing of a portfolio of properties as assigned and amended from time to time.
  • Meet with commercial tenants on a regular basis and inspect buildings' interiors and exteriors.
  • Provide a high standard of tenant relations and retention by ensuring problems are rectified in a prompt, effective and cost-efficient manner.
  • Proactively communicate with tenants regarding property management issues, construction, and events within the neighborhoods where the properties are located.
  • Ensure all Property Management policies and procedures are followed and adhered to in each of the properties.
  • Develop appropriate operating procedures for buildings ensuring regulatory requirements are maintained.
  • Follow up on monthly building inspections to ensure all items identified are addressed in a timely manner.
  • Develop, administer and annual budget preparation for assigned properties.
  • Review monthly, quarterly and annual financial results and provide variance commentary where appropriate.
  • Ensures budgets and schedules are in place and oversees the progress of building upgrades, major projects and tenant improvements within the portfolio.
  • Tender, select and manage all service contracts.
  • Ensure that corporate governance, environmental, health & safety policies and procedures are compliant.
  • Review all invoices monthly and approves payments, as necessary.
  • Oversee outside contractors and construction and maintenance staff.

Qualifications Of Successful Applicant

  • Post secondary education in Real Estate or a CPM or RPA designation is an asset.
  • A valid rental property management license.
  • A minimum 3 - 5 years of related commercial property management experience.
  • Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants and stakeholders; able to motivate, empower, and coach colleagues in achieving goals.
  • Knowledge of operational procedures, general maintenance, construction, contract negotiation, accounting, Yardi, and Microsoft Office applications.
  • Strong customer experience orientation
  • Positive and pro-active attitude with strong team building, interpersonal and communication skills.
  • Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes.
  • A self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team environment.
  • Demonstrated organization and time management skills, detail oriented with exceptional analytical and problem-solving abilities.
  • A dedication to providing exceptional service, every day.
  • The ability to perform with exceptional integrity, always striving to do the right thing and help.