Intermediate UX Designer

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry's best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc's
goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

Job Description
TripArc is seeking an Intermediate UX Designer to join our growing team. We translate user insights and business needs into thoughtful product experiences that support evolving platform capabilities. As the voice of Destination Experts, Travel Advisors, and DMCs (suppliers), we design tools that help manage the business of travel, from itinerary building to booking management. You'll work within a product vertical and collaborate with researchers, developers, and product managers to create and refine effective user flows. This role is ideal for a strong designer looking to deepen their craft and grow their impact.

Responsibilities

• As a member of the UX Design team, you will:
• Identify user needs, sketch solutions with prototypes, test ideas, and refine designs with data and user feedback.
• Use research insights, analytics, and usability testing to iterate and improve on your designs.
• Work closely with your trifecta (UX, product and development teams) and stakeholders to develop solutions to new problems while bringing consistency, simplicity, and ease-of-use to the experience of our products.
• Partner with developers throughout the handoff and build process, participating in QA when needed.
• Help document design decisions, patterns, and specifications for implementation
• Contribute to and build upon TripArc's design system, ensuring consistency and scalability.
• Create user flows, wireframes, and interactive prototypes for both desktop and mobile environments.

Qualifications

• 3-5 years of experience in UX design.
• An online portfolio showcasing your UX design work.
• A Bachelor's or Master's degree in a relevant field (e.g., User Experience, Human-Computer Interaction (HCI), or a related discipline)
• Skills We're Looking For
• Strong UX and visual design skills, with the ability to leverage and expand upon an existing design system.
• Solid understanding of UX principles, accessibility, and usability heuristics.
• Proven experience delivering design solutions in ambiguous and evolving problem spaces with the ability to iterate fast.
• Enthusiastic about learning and contributing to team growth.
• A curious, continuous-learning mindset with an openness to feedback and new perspectives.
• Proven ability to build trust, accept and provide feedback, across all levels of the organization.
• Proficiency in using prototyping tools (e.g., Figma, Axure, etc.).
• Ability to communicate design decisions clearly to both technical and non-technical audiences.
• Demonstrated success in fast-paced, dynamic environments, with the ability to adapt to change.
• An understanding of HTML/CSS/JS capabilities and limitations.

Nice-to-have Skills
Prior experience working in the travel industry or designing tools for B2B platforms is an asset.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.