Operations Business Partner

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are Hiring an Operations Business Partner

Job Summary:

Core Responsibilities and Tasks:

• Build and maintain business knowledge for assigned areas of responsibility, including service, sales and aftermarket.
• Serve as key, trusted advisor to leadership on business direction, particularly related to OTC business processes.
• Demonstrate thorough understanding of business strategies, competitive landscape and current, anticipated and potential future business challenges. -Collaboratively create solutions from a holistic systems and process thinking perspective within a relevant business context.
• Ensure OTC processes are meeting the needs of the given segment/region and provide regular reporting on the performance of the operations support team. -Obtain feedback from the business on the performance and work with Operations Support teams to incorporate changes to drive value for the organization.
• Partner with Operations Support teams to bring business knowledge into process improvements.
• Be a liaison between the business and other functional groups (IT, Operations -Support, Finance, etc.) A proactive change agent with a strong sense of urgency to drive results Performs and audits necessary SOA

Requirements:

• Required: Bachelor's degree preferred with 8 years of applicable work experience or High school diploma plus 10 years of applicable work experience.
• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership
• Experience related to contract management and sales distribution.
• Experience with Order to Cash processes.
• Experience with Finance AP
• Able to executive tasks with high levels of autonomy
• Collaborate and coordinates with other disciplines
• Advanced level understanding of concepts in execution, broader organizational impact, and strong organization skills:
• Strong execution and organization skills: Strong understanding of general business concepts
• Strong communication skills
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
• Strong SAP fluency in relevant area of expertise (e.g. SD, CS, CM module) Strong understanding of business reporting and delivering insights from those reports
• Fluency in a Field Service and Microsoft Dynamics 365 and Smartsheet CRM application like (MS Field Service or MS CRM)

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

 

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology #XylemCareers #GlobalImpact #WaterInnovation