Retail Sales/Customer Service

2 days ago

Bracebridge, Ontario, Canada Footprints on Muskoka Full time $40,000 - $80,000 per year

Company description

Footprints On Muskoka is a unique store featuring family footwear, Muskoka sweatshirts/t-shirts, women's clothing and accessories suitable for the Muskoka lifestyle. For over 6 years our company has serviced the Muskoka area where customers will always find a unique treasure from Muskoka sweatshirts, souvenirs, jewelry to footwear with every visit.

We strive to provide excellent customer service while providing products that are comfortable and affordable catering to a wide range of customers.

Job description

As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers a wide range of quality footwear, fashion, Muskoka wear and much more We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement.

The Sales & Customer Service Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services.

Key Responsibilities :

  • Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
  • Escort customers to appropriate merchandise
  • Explain basic features of merchandise to customers
  • Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
  • Organize and straighten merchandise areas on the sales floor
  • Process customer transactions through the register as required
  • Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, promotions)
  • Execute price changes and sign changes as needed
  • Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, and cashiering
  • Ability to work on weekends.

Education/Experience/Qualifications :

  • High School diploma or equivalent
  • 1 year of retail experience desired
  • Effective communication and customer service skills
  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

An Equal Opportunity Employer

It is the policy of Footprints on Muskoka Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Expected hours: 15 – 30 per week

Benefits:

  • Flexible schedule
  • Store discount

Experience:

  • sales: 1 year (preferred)
  • customer service: 1 year (preferred)
  • Cash handling: 1 year (preferred)

Work Location: In person

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