Field Service Technician

4 days ago


Vancouver, British Columbia, Canada Sandvik Full time

Sandvik Mining is seeking a

Red Seal Heavy Duty Mechanic / Industrial Mechanic / Millwright

Location: BHP Jansen Project - Western Canada (Saskatchewan)

Schedule: 14days-on / 14days-off (subject to change)

About Sandvik Mechanical Cutting

The Mechanical Cutting division at Sandvik Mining specializes in advanced underground mining technology, delivering high-performance cutting systems for production and roadway development. This includes a range of equipment such as continuous miners, bolter miners, borer miners, and related cutting systems designed to enhance productivity, safety, and reliability. With expertise in precision engineering and long-term collaboration with key mining partners, Mechanical Cutting plays a key role in driving operational efficiency on major projects such as the BHP Jansen Potash Project.

About the BHP Jansen Project

The BHP Jansen Project is a world-class underground potash mine east of Saskatoon, Saskatchewan. This major development will produce millions of tonnes of potash annually, supplying a significant portion of the global market while using modern, sustainable mining technologies. Joining this project means contributing to a high-profile, long-term operation with excellent career development opportunities.

Want to learn more about this partnership?

Why this role is unique

This position offers the chance to work on the high-profile Jansen project with modern equipment, strong safety standards, and a collaborative team environment. Selected candidates may also have the exceptional opportunity for hands-on training at Sandvik's factory in Austria, gaining international experience. This training typically involves a stay of approximately 3 months.

Some of the benefits of joining our Field Service team include

  • Paid Travel Time

  • Company vehicle provided

  • Ample opportunity for overtime that is paid as per provincial standards

  • Tool reimbursement program

  • A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits

  • Paid training and development opportunities

  • Support from an experienced network of technicians across the globe

  • Flexible 14‑days-on / 14‑days-off schedule to support a balanced work-life rhythm (subject to change)

At Sandvik, the Red Seal Heavy Duty Mechanic, Industrial Mechanic and Millwright is responsible for the troubleshooting, repair, and maintenance of mechanical aspects of Battery Electric mining equipment and components according to defined specifications. The Red Seal Heavy Duty Mechanic / Industrial Mechanic (Millwright) is also responsible for new equipment commissioning and training at customer sites.

What you will be doing

  • Maintenance and servicing of equipment.

  • Planning for correct tools and parts required to perform tasks, according to all work procedures.

  • Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.

  • Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.

  • Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.

  • Support the customer's product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)

  • Uses knowledge and experience to solve standard problems for customers.

  • Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.

  • Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.

  • Occasionally collect technical feedback in the Sales Area (inputted into Database).

  • Assign simple tasks to junior staff and guide them in their completion.

  • Coach customer technicians on basic servicing and maintenance principles.

  • Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.

Environmental Health and Safety

  • Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.

  • Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses. Perform risk assessments ("Take Five") prior to each task.

  • Maintains hand tools and equipment to ensure safe operation.

  • Maintains orderly work area and ensures housekeeping requirements are met.

  • Attend Environmental, Health and Safety related trainings.

  • Wear the required personal protective equipment (PPE) assigned for each task.

What you will bring along

  • Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic/Industrial Mechanic (Millwright) License.

  • At least 3 years related experience with mining equipment is considered an asset

  • Previous experience with Sandvik equipment would be an asset.

  • Excellent proficiency in reading schematics.

  • Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment.

  • Strong written and verbal communication skills.

  • Computer literacy (MS Office).

  • Valid driver's license and willingness to travel to local mine sites and across Western Canada as required. 

  • Ability and willingness to work varied shifts (as required)

  • Must be legally eligible to work in Canada.

  • Candidates must be open to traveling for training. The training may take place in Europe and last up to 4-6 months.

  • The candidate should have experience working with underground mining equipment, with a particular preference for expertise in mechanical cutting products used in mining operations.

In return for your passion and drive we will offer you…

  • The opportunity to make an impact on our business performance.

  • The opportunity to be part of an ambitious team, in an industry leading business.

  • The opportunity to reach your full potential.

  • Ongoing development and training.

  • An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website:

How to Apply

All qualified persons are encouraged to apply at  to the Red Seal Heavy Duty Mechanic, requisition # R0084625; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact  for more information.



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