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Dental Receptionist

2 hours ago

Windsor, Ontario, Canada Evolve Dental Full time

Job Summary

As part of our continued growth, Evolve Dental is excited to welcome an additional Dental Administrator / Receptionist to add to our outstanding team.

Why Join Evolve Dental?

At Evolve Dental, we believe exceptional care starts with people. We treat our patients like family and extend that same care, respect, and trust to our team. You will be joining a small, privately owned, and rapidly growing practice where your contributions truly matter to the future of the practice. We are looking for someone who is excited to grow alongside us, take pride in their work, and build a meaningful, long-term career as part of our team.

Evolve Dental is a brand-new, modern dental practice built on a foundation of collaboration, growth, and patient-centered care. As a key front-of-house team member, you will play an integral role in shaping patient experiences, office systems, and daily operations during the formative years of the practice. This is a unique opportunity to help build processes from the ground up, take on increasing responsibility as the practice expands, and grow professionally as the practice continues to evolve.

What we Offer

  • Competitive wage: ($24-$30/ hr)
  • Opportunities for professional development and growth
  • Scheduled wage reviews & performance-based increases
  • Annual performance bonus
  • Robust Dental Benefits
  • Company social events
  • Standard week-day hours with great work-life balance
  • A supportive, respectful, family-oriented team culture
  • On-site parking

What We're Looking For

  • Previous Dental office administration experience is an asset, ideally with experience in treatment planning and familiarity of dental terminology
  • Outstanding communication and interpersonal skills
  • Strong customer service skills and patient interaction
  • Excellent organizational skills
  • Self-motivated and excellent problem solving skills
  • Ability to work and collaborate within a team
  • Experience working with dental insurance claims, billing procedures, and payment coordination
  • Dental hygienist or dental assistant licensure is an asset
  • Certification in dental administration and treatment coordination is an asset
  • Proficiency in Microsoft Office and experience with dental software (Tracker) is an asset

Key Responsibilities

  • Greet and welcome patients with warmth and professionalism
  • Manage front desk operations and recall systems
  • Schedule, confirm, and manage patient appointments
  • Process payments, insurance claims, and treatment plans
  • Answer phones and respond to patient inquiries
  • Receive and input patient information into our dental software (Tracker)
  • Accurately document clinical details and correspondence in patient records and charts
  • Collaborate closely with the dentist to develop treatment plans, and ensure all required laboratory work is received in advance of scheduled appointments
  • Communicate with designated staff members regarding accounts receivable and coordination of benefits
  • Coordinate with clinical staff to ensure efficient patient flow
  • Support front desk workflows and help the team deliver exceptional care

We value energetic professionals who are eager to contribute to a positive patient experience while supporting the efficient operation of our evolving clinic. Help us build something special- we look forward to seeing your smile

Job Types: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Company events
  • Dental care
  • On-site parking

Work Location: In person