Manager, Internal Communications

Your Next Opportunity

Are you ready to join Canada's leading and progressive Business Law firm?

McMillan LLP, recognized as a Forbes Canada and GTA Top Employer, is on the lookout for a dynamic Manager of Internal Communications who brings both strategic insight and executional excellence. This role is pivotal in fostering employee engagement, building connections across offices and functions, and ensuring that leadership communications inspire confidence and alignment.

Under the direction of the Director, Marketing, Brand & Communications, the Manager of Internal Communications will develop communications and execute tactics that inform, inspire, and connect lawyers and business professionals to the firm's vision, culture, and priorities.

This is an excellent opportunity for an out-of-the-box thinker and agile communicator who embraces emerging technologies like generative AI. If you have over seven years of managerial experience in a professional services environment and can transform information into clear, compelling messages, McMillan is the place where you will make a difference.

What You'll Do

• Partner with Operations Team Leaders to ensure consistent, timely, and transparent communication.
• Develop and implement a monthly internal newsletter aligned with the firm's overall business goals, values, and culture.
• Maintain an internal communication calendar and support the preparation of content for leadership meeting occurring monthly.
• Advise on communication approaches to support firm-wide initiatives, organizational change, and employer brand engagement.
• Draft and edit internal announcements, leadership messages, newsletters, and intranet content with precision and tone appropriate for a law firm audience.
• Manage internal communication channels (e.g., intranet, firm-wide emails, digital screens, town halls, and collaboration tools).
• Coordinate communications around firm change initiatives, events, and milestones (e.g., technology rollouts, policy updates, EDI programs, office moves).
• Support initiatives that enhance employee engagement, inclusion, and a sense of community within the firm.
• Develop and execute communications that celebrate achievements, spotlight teams, and reinforce the firm's culture and values.
• Continuously identify opportunities to improve communication tools, channels, and content delivery methods.

What You'll Bring

• You have demonstrated experience in developing and implementing internal communications strategies that drive engagement and alignment.
• You have a minimum 7–10 years of experience in internal communications, ideally within a law firm or professional services environment.
• You embrace evolving technology, like generative AI and possess exceptional writing and editing skills, with a keen eye for tone, clarity, and accuracy.
• You are a strategic thinker with excellent project management and organizational skills.
• You have strong interpersonal skills and the ability to build relationships across all levels of the organization.
• You communicate in a professional manner, exercising discretion, sound judgment and tact when handling confidential or sensitive information.
• You demonstrate the ability to handle stress and multiple tasks in a composed, calm and professional manner.
• You are a team player with a flexible attitude, have the ability to take initiative, set direction, and establish priorities working with minimal supervision.
• You enjoy project work and do not shy away from rolling up your sleeves.
• You possess advanced computer skills, with proficiency in AI, Microsoft Office, SharePoint, Microsoft Teams, and other related software.

McMillan Offers You

Growth

Mentorship and Support

Training as Software Evolves

Commensurate Compensation and Benefits Package

Fun Work Environment

Continuous Learning & Development

McMillan = You

At the heart of our commitment to being a first-mover on important issues, McMillan believes that equity, diversity and inclusion are catalysts for success. By embracing our differences, we create an inclusive culture that enriches our collective knowledge, broadens our perspectives, and propels us forward. We are dedicated to fostering an environment where everyone feels empowered to bring their whole selves to work, knowing it is through our individual experiences that we can all come together to truly make a positive impact in our firm, for our clients, within our communities, and beyond.

At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence. We commit to putting our best efforts forward in achieving our goals, and the goals of our clients. You can help us in that journey

Need another reason to consider McMillan? Let's work together to help you achieve your professional goals and career development.

Let's get started

If this position is you, we look forward to hearing from you. We like cover letters too so don't forget to include one along with your resume when you click on the Apply Now button.

McMillan is committed to providing accommodation for applicants with disabilities in its recruitment processes. If you require accommodation at any time during the recruitment process, please email us or contact us at to submit your accommodation request.

McMillan LLP is committed to fostering a culture of inclusion and diversity. We respect and embrace the unique backgrounds, perspectives and experiences of individuals at all levels of the firm. This enables us to provide innovative client service, contribute fully to our communities and advance our firm's values.