Specialist, Inventory Management – A/QPIC

Location:

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work.  We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting directly to the Director of Operations, the Inventory Specialist (A)QPIC is responsible for inventory management and supports procurement, with a focus on narcotics, controlled drugs and targeted substances for Central Pharmacy Services located in Mississauga. They would be responsible for developing and implementing inventory management policies, processes and procedures based on industry standards for narcotics, controlled drugs and targeted substances as per Health Canada and pharmacy regulations. They will be responsible for analyzing and monitoring purchase and inventory trends to ensure overall goals in service levels, actively finding opportunities for improvements and enabling standardization across all operations.

Job Description

• Acts as Inventory Management process owner and actively support projects/initiatives that impact Inventory Management focused on narcotics, controlled drugs and targeted medications (NCTM)

• Ensure timely submissions (Monthly Activities Reports, annual reports) and communications with the Office of Controlled Substances (OCS)

• Guide other A/QPICs and ensure effective execution of responsibilities

• Perform regular inventory counts along with daily reconciliations for NCTM products

• Investigate and document any discrepancies during product handling of Controlled Substances

• Maintain documentation in accordance with standard operating procedures and as per Health Canada requirements for Controlled Substancesf

• Responsible for implementation of inventory management system and supporting maintenance

• Monitors and analyzes purchase and inventory trends, inventory investment and returns revenue to ensure overall goals in service level and other key performance indicators are achieved

• Maintains the relationship with Inventory and Procurement teams to provide effective communication of changes to purchase habits as well as resolutions to product shortages, damages, long-term unavailability and discontinued.

• Reviews clinical and operations initiatives to resolve inventory needs, taking into account current on hand inventory and the required lead times to ensure Central Pharmacy Services can complete initiatives

• Actively seeks out opportunities for improvement within the scope of Inventory Management to meet performance, quality and financial targets

• Partners with operational site and other teams to ensure effective resolution of all inventory related issues

• Maintain proper storage of medications within the pharmacy according to 5S principles

• Ensure stock bottles are put away according to established workflow

• Maintaining perpetual inventory system

• Manage customer returns and expired products by disposal protocol (e.g. Stericycle One Box)

• Prioritize recalls and immediately isolate product; quarantine until details of the recall are provided

• Management of preferred generic product e.g. DSP

• Monitor and maintain MMS by performing daily Inventory tasks like Holding tanks, updating UPCs, applying suggested orders

• Maintain Overstock to ensure the uninterrupted supply of all products

• Work closely with the Pharmacists to prepare store communications for product availability updates

• Track and communicate low stock and out of stock situations according to pharmacy procedures

Other responsibilities:

• Ensure narcotic inventory is detail received and records updated under the direct supervision of a Pharmacist

• Unpack and receive pharmacy totes inside pharmacy in a secure environment

• Put away received pharmacy inventory in appropriate location in accordance with established workflow

• Perform cycle counts and ensure stock rotation is completed and expired product is removed from the shelf and returned in accordance with standard operating procedures

• Carry out daily inventory task, including, but not limited to placing Orders, maintaining MSLs, receiving orders, investigating discrepancies

• Order and maintain non-prescription merchandise in the dispensary, including stock rotation and the management of expired product

What you will need:

• Experience with handling and managing Controlled Substances under a Licensed Dealer

• 3-5 years' experience in Pharmacy inventory management

• Qualified to be A/QPIC per Health Canada's regulations

• At least two (2) years of experience using MMS is strongly preferred

• Strong interpersonal skills in order to effectively source information, obtain approvals, build relationships, and provide sufficient influence to achieve success

• Creative problem solver and ability to work independently in a fast-paced environment

• High degree of detail and accuracy while adapting to multiple priorities

• Excellent written and verbal communication skills

• Exceptional time management and problem solving skills

• Understanding of pharmaceutical/health care industry is preferred

This role requires the employee to be flexible to work a variety of shifts during the business' hours of operations, which may include weekend shifts and statutory holidays.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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