Senior Program Manager

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

As a member of the lululemon Talent Activation team, the Sr Program Manager Talent Activation - Coaching & Mentorship - you will own the current & future-state strategies for enabling career development through our global coaching & mentorship programs.

This role provides an exciting opportunity to contribute your experience and passion for all things talent in a dynamic, fast-growing, and global business. This role will report into the Manager Talent Activation - Career Development and be part of a broader team of talent activation professionals supporting development and implementation of talent activation programs and initiatives.

The role has responsibility over the enterprise coaching and mentorship strategy, which includes owning and launching annual coaching and mentorship engagements and activities to develop both coaches and mentors, to provide a transformational development experience to those eligible for participation in both programs. A critical part of this role will involve partnering with other teams in the People & Culture business such as business partnering, learning partners, P&C digital, and various external vendors who support the back end of both programs. You will also partner closely with our Director, Executive Talent Management, on the senior leadership coaching and mentorship experiences, including the tracking and evaluation of those engagements.

core responsibilities

• Create, communicate, and own Talent Activation programs globally (such as the launching of both mentorship and coaching activities), driving and conducting needs analysis, creating and executing against talent plans/roadmaps, and reporting and audit of existing programs.
• Contribute to the creation, implementation, and management of Talent Activation programs and processes to achieve strategic business initiatives. This includes setting the program strategy, communicating the vision, and managing all aspects of implementation.
• Drive program goals and provide program management support. This includes defining project plans, managing implementation activities, and developing protocols, documentation, education, and communications for project rollout and ongoing management.
• Support streamlined user experience of key people processes, including identifying and operationalizing opportunities for process improvement and evolution.
• Create process improvement mechanisms including automation on some of the existing processes/tools to ensure standardization and consistency as we scale.
• Identify and report out on appropriate metrics to measure effectiveness of Talent Activation initiatives including the ability to dive deep and partner with People & Culture and other stakeholders to drive results.

qualifications

• Completed an ICF-accredited coaching program, hold an ACC or PCC credential, or are actively pursuing ICF certification.
• Experience in mentorship programs within or outside the organization, either acting as a mentee or mentor with successful results.
• Excellent written and verbal skills as well as prioritization and planning skills, with strong attention to detail.
• HR Project Management experience (or equivalent) with experience in scoping, leading and delivering complex projects. The right candidate will have a track record of project management from conception and design through implementation, measurement and continuous improvement.
• Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously.
• Knowledge of core Talent Management programs/processes, including performance management, promotions, succession planning, and talent development.
• Possess a high level of integrity, judgment, and discretion in handling confidential information.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500-$135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.