Client Intake Specialist

2 weeks ago

Mississauga, Ontario, Canada Bayshore HealthCare Full time $42,000 - $72,000 per year

Client Intake Specialist (Part-Time)(Job Number:

Primary Location:ON-MississaugaAdministrationEmployee Type:Part-Time

Description:

Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023 list.

JOB SUMMARY

The Intake Specialist, under the direction of the immediate Supervisor, will be responsible for managing inbound and outbound calls. He/She will be a caring and results oriented individual who is able to interact with potential clients, families and referral sources. He/she will also contribute to other activities as necessary.

DUTIES AND RESPONSIBILITIES

  • Understand caller's needs and manage the calls with compassion and efficiency.
  • Manage the Intake process.
  • Accurately record client information in system.
  • Assist with administrative duties as necessary.
  • Support internal/external audit process.
  • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
  • Complete other tasks as requested.

REPORTING RELATIONSHIPS

The Client Intake Specialist reports to the Client Intake Supervisor as designated by the Managing Director.

Work Location : Bayshore Healthcare, National Office, Mississauga ON

Part-Time

Qualifications:

Education

University/College education or equivalent combination of education and experience.

Experience

  • Experience within a customer service environment.
  • Strong computer and typing skills necessary, including Word and Excel. Previous experience with CRM an asset.
  • Ability to multi-task; talk on the phone and take notes on the computer.
  • Experience within a healthcare environment preferred.
  • Ability to work under pressure.
  • Ability to work independently within a team environment.
  • Exceptional interpersonal and communication skills. Must be compassionate and caring.

Other Skills and Abilities

Ability to handle difficult situations in an objective consistent format, ability to work independently and as part of a team; excellent telephone communication skills and commitment to continual learning; above average communication and problem solving skills.

  • Patient Care Coordinator, Intake

    2 days ago

    Mississauga, Ontario, Canada McKesson Full time US$47,300 - US$78,800

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a...

  • Diversion and Central Intake Manager

    2 days ago

    Mississauga, Ontario, Canada The Pod Group Full time $102,000 - $137,000 per year

    STRATEGIC ● ENGAGING ● COLLABORATIVE ● INNOVATIVE ● PASSIONATEOVERVIEWA growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth.EDI-B VALUES The success of an...

  • Program Specialist I

    2 days ago

    Mississauga, Ontario, Canada Allegis Global Solutions Full time

    Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful...

  • Talent Acquisition Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Flexstaf IT Full time $60,000 - $90,000 per year

    We are seeking a Talent Acquisition Specialist for a 3-month contract engagement with one of our clients. In this high-impact role, youll manage full-cycle recruitment across a variety of roles, helping drive business growth by identifying, attracting, and hiring exceptional talent.If you thrive in a fast-paced environment, enjoy building strong...

  • Client Success Specialist

    7 days ago

    Mississauga, Ontario, Canada Element Fleet Management Full time $62,600 - $86,000 per year

    Get started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.About The...

  • IT Support Specialist

    1 week ago

    Mississauga, Ontario, Canada TalentMinded Full time $60,000 - $90,000 per year

    The opportunityOur client is looking for an IT Support Specialist to join them for a 24-month contract. As their new IT Support Specialist, you will play a critical role in ensuring the availability, reliability, and security of the organization's existing technology systems and directly contribute to transformation projects, including cloud migration,...

  • Bilingual Client Success Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time $62,600 - $86,000 per year

    Get started on an exciting career at ElementElement employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.About The...

  • Client Success Specialist

    1 week ago

    Mississauga, Ontario, Canada Securitas Full time $60,000 - $80,000 per year

    DescriptionJOB SUMMARY: Temporary contract – 6 months (possible extension) Securitas Canada (Of Securitas AB) is the National leader in providing complete security solutions. Our mission is to help companies protect their most important assets. We design custom solutions for our clients by utilizing state-of-the-art technology combined with great...

  • Client Success Specialist

    1 week ago

    Mississauga, Ontario, Canada Securitas Canada Full time $110,000 - $214,000 per year

    JOB SUMMARY: Temporary contract – 6 months (possible extension) Securitas Canada (Of Securitas AB) is the National leader in providing complete security solutions. Our mission is to help companies protect their most important assets. We design custom solutions for our clients by utilizing state-of-the-art technology combined with great people. Position...

  • Client Success Specialist

    1 week ago

    Mississauga, Ontario, Canada Securitas Canada Full time $50,000 - $70,000 per year

    Job SummaryTemporary contract – 6 months (possible extension)Securitas Canada (Of Securitas AB) is the National leader in providing complete security solutions. Our mission is to help companies protect their most important assets. We design custom solutions for our clients by utilizing state-of-the-art technology combined with great people.Position...