RQ09461 - Int. Solution Architect - CRM

6 hours ago

Toronto, Ontario, Canada Source Code Full time $90,000 - $140,000 per year

RQ Int. Solution Architect - CRM

Contract 7+ months

Toronto - Bay St - Onsite

Security Level: CRJMC + Credit Check

Scope:

  • The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).

Assignment Deliverables

As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE and F&O, full and delta load design and implementation and ensure a quality data migration.

Other responsibilities include:

  • Lead the development, implementation and management of D365 CE and F&O, monitoring of the whole system.
  • Define the interactions between application packages, databases and middleware systems.
  • Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
  • Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
  • Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
  • Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
  • Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
  • Other duties as assigned.

Must-haves:

  • At least 3 years of recent experience as a CRM architect in Microsoft Dynamics 365 CE and F&O implementation, data migration, and solution integration

Nice-to-have:

  • Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages, and communication protocols

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