Dental Office Receptionist/Treatment Coordinator

5 days ago

Hamilton ON LV K, Canada Dentistry on 7th Full time $40,000 - $60,000 per year

We are a busy and patient-centered dental practice focused on providing excellent care and creating a welcoming environment for our patients. Our ideal team member is friendly, organized, and experienced in dental administration — someone who takes pride in helping patients understand and plan their dental treatment.

Responsibilities


•* Greet patients and create a positive first impression*


•* Schedule and confirm appointments efficiently to maximize productivity*


•* Manage patient records and ensure accurate data entry*


•* Present and explain treatment plans, including financial options and insurance coverage*


•* Process insurance claims, pre-authorizations, and payments*


•* Coordinate with the clinical team to ensure smooth patient flow*


•* Answer phone calls, emails, and patient inquiries professionally*


•* Maintain confidentiality and professionalism at all times*

Qualifications


•* Minimum 2–3 years of experience as a Dental Receptionist or Treatment Coordinator*


•* Strong knowledge of dental procedures, terminology, and insurance*


•* Experience with dental software (Tracker, and ClearDent is what we use)*


•* Excellent communication and interpersonal skills*


•* Attention to detail and ability to multitask in a fast-paced environment*


•* Professional, reliable, and team-oriented attitude*

What We Offer


•* Competitive compensation based on experience*


•* Supportive and friendly team environment*


•* Opportunities for growth and continuing education*


•* Dental/Health/Vision insurance benefits*

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 30 – 35 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Experience:

  • Dental receptionist: 2 years (required)

Work Location: In person

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