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Homecare Coordinator
3 weeks ago
Description
Position at Dynacare
Job Posting: Homecare Coordinator Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive Are YOU our next Homecare Coordinator?
As a Homecare Coordinator, you will support the daily operational workflow to ensure a high level of service, delivering prompt, courteous, and professional support to Health Professionals and clients.
Status: Full time (37.5 hours per week)
Vacancy Type: Existing
Shift: Day Shift, Monday - Friday, 8:00 am – 4:00 pm
Discipline: House Calls
Work Style: Hybrid
Location: 115 Midair Court, Brampton, ON, L6T 5V1
Start Date: As soon as possible
Internal Posting Closure: December 24, 2025
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
- Support the daily operational workflow to ensure a high level of service, delivering prompt, courteous, and professional support to Health Professionals and clients.
- Coordinate house call client bookings, assignments, and schedules.
- Assist with problem-solving and troubleshooting within the House Call department.
- Manage scheduling, including vacation, sick time, and special projects.
- Prepare payroll timesheets and mileage logs; validate daily payment submissions.
- Respond to inquiries from Nursing Homes, Retirement Homes, and clients regarding technical, procedural, and administrative matters, ensuring all interactions are handled professionally and courteously.
- Act as a liaison with the Department Manager for non-routine concerns and escalations.
- Distribute correspondence and updates to Mobile Services Health Professionals.
- Maintain and distribute home care logs for billing and record-keeping purposes.
- Enter and validate standing orders from nursing homes, retirement homes, and house call patients in iCare; schedule visits, update files, and ensure accuracy of records.
- Graduate of a Laboratory Assistant program or equivalent (asset).
- Strong technical and data entry skills; ability to verify completeness of patient demographics and OHIP/non-OHIP requisitions.
- Proven ability to manage and maintain Health Professional routes to ensure optimal service delivery.
- Excellent organizational skills with the ability to multitask and prioritize effectively.
- Capable of working independently with a high degree of initiative and sound decision-making.
- Strong team player who thrives in a collaborative environment.
At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.
