Service Desk Analyst

5 hours ago

Brampton, Ontario, Canada Daniels Health Full time US$65,000 - US$80,000

About Daniels Health

At Daniels Health, we're on a mission to make healthcare safer and more sustainable. As a global leader in medical waste management and healthcare safety solutions, we combine innovation, compliance, and care to protect people and the environment. Our success is driven by passionate professionals committed to excellence, teamwork, and continuous improvement.

Join a purpose-driven organization that values innovation, collaboration, and people. We offer a supportive, growth-oriented environment where you can make a real impact — helping us deliver safer, cleaner, and more sustainable healthcare solutions worldwide.

Requirements
  • Preferred bachelor's degree in information technology or related field
  • Technical certifications are a plus
  • 1-5 years recent IT support experience in a networked computer environment
  • Familiar with various computer hardware, network printers, Windows operating systems, and Exchange Server
  • Exposure to networking tools and topologies such as TCP/IP, VPN, and Wi-Fi
  • Strong time management skills, able to multitask and set priorities
  • Participate in projects to facilitate improvements to business processes and/or infrastructure.
  • Manage IT asset tracking, supply orders, assist with selection of new hardware, and evaluation of new software.
Responsibilities
  • Consistently resolve incoming help desk tickets within service level agreements while maintaining high-quality solutions.
  • Provide responsive, courteous technical support to end users across all departments, contributing to strong user satisfaction scores.
  • Collaborate with the IT team to identify trends in support requests and contribute to continuous improvements in processes and technical infrastructure.
  • Effectively prioritize and manage multiple requests simultaneously while maintaining attention to detail and accuracy in documentation and resolution.
  • Participate in IT projects and initiatives that enhance business systems, security, and operational efficiency.
  • Maintain accurate documentation of help desk tickets, asset inventory, and infrastructure changes while contributing to continuous improvement initiatives that strengthen our IT environment. Provide hardware and software support and maintenance for all laptop and desktop computers
  • Collaborate with cross-functional IT teams to identify opportunities for process improvements and implement solutions that enhance system reliability and user experience. Provide support of Microsoft 365 productivity applications and operating systems as well as other business applications.
Benefits
  • We believe in supporting our team members with comprehensive benefits, including health insurance coverage, retirement planning options, and flexible work arrangements to support your work-life balance. Salary Range: $65,000–$80,000 per year (commensurate with experience and location)
Work Enviorment
  • Office environment
  • Willing to occasionally travel to remote sites in Canada as required
  • Ability to lift and haul equipment up to 50 lbs. and crawl under workstations to install and maintain equipment
$65,051 - $80,187 a year

If you're passionate about technology, problem-solving, and making a meaningful impact in healthcare, we'd love to hear from you. Join Daniels Health and help us shape a safer, cleaner, and more sustainable future for healthcare worldwide. Apply today and be part of something that truly matters

  • Service Desk Analyst

    2 weeks ago

    Brampton, Ontario, Canada Peel Regional Police Full time $61,000 - $96,000 per year

    ANALYST-SERVICE DESKJob Type: Temporary, Part-timeDepartment: Client Technology ServicesLocation: Brampton, ONAre you an ambitious and highly motivated analyst with experience in technical support and diagnosing computer resources? Are you looking to make the next step in your career? If so, apply below and join Peel Regional Police – one of Canada's most...

  • Service Desk Analyst

    2 days ago

    Brampton, Ontario, Canada Daniels Health Full time $65,000 - $80,000 per year

    About Daniels Health At Daniels Health, we're on a mission to make healthcare safer and more sustainable. As a global leader in medical waste management and healthcare safety solutions, we combine innovation, compliance, and care to protect people and the environment. Our success is driven by passionate professionals committed to excellence, teamwork, and...

  • Service Desk Analyst

    7 hours ago

    Brampton, Ontario, Canada Daniels Health Full time $65,000 - $80,000 per year

    About Daniels HealthAt Daniels Health, we're on a mission to make healthcare safer and more sustainable. As a global leader in medical waste management and healthcare safety solutions, we combine innovation, compliance, and care to protect people and the environment. Our success is driven by passionate professionals committed to excellence, teamwork, and...

  • Front Desk Associate

    2 weeks ago

    Brampton, Ontario, Canada Planet Fitness Full time $25,000 - $40,000 per year

    OverviewWho We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growingJoining the PF...

  • Front Desk Receptionist

    7 days ago

    Brampton, Ontario, Canada Sahara Place Full time $35,780 - $52,124 per year

    OverviewWe are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to...

  • Information Technology Support Analyst

    6 hours ago

    Brampton, Ontario, Canada Peel Plastic Products Ltd. Full time $60,000 - $90,000 per year

    Are you passionate about building a career in IT infrastructure that is beyond just a technician? If so, we have an exciting opportunity for you. We are hiring an IT Support Analyst to join our dynamic team. You will be responsible for providing technical support for various systems and hardware.You will also have the chance to learn new skills, work with...

  • help desk technician

    6 days ago

    Brampton, Ontario, Canada Pearl Technologies LTD. Full time US$35,000 - US$60,000 per year

    Education: College/CEGEPExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by...

  • Front Desk Administrator Physiotherapy Clinic

    6 days ago

    Brampton, Ontario, Canada Rejuvenate Physiotherapy and Rehabilitation centre inc. Full time $42,240 - $43,200 per year

    Job Title: Physiotherapist Receptionist\AdministratorRejuvenate Physiotherapy and Rehabilitation centre is hiring for full time Physiotherapist Receptionist\Administrator.We are currently looking to hire an energetic, enthusiastic receptionist for our clinic who will be able to take care of the front desk, scheduling, billing, etc. as well as help around the...

  • Business Analyst

    7 days ago

    Brampton, Ontario, Canada Kyndryl Full time $60,000 - $120,000 per year

    Position: Intermediate Business AnalystClient: Financial SectorLocation: Hybrid – Toronto (2 to 4 days in office)Duration: 6 monthsLanguage: English Background: Our financial sector clients require the services of Intermediate Business Analysts to support efforts to digitize and increase operational efficiency of sales and services processes while...

  • Casual Floater Front Desk Administrator

    8 hours ago

    Brampton, Ontario, Canada Performance Auto Group Full time $36,737 - $46,497 per year

    Description Position at Performance Auto GroupDrive For ExcellencePerformance Auto Group is currently seeking a Casual Floater Front Desk Administrator to join our GTA dealerships on a 6 month contract. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales...