Bilingual (English-French) Customer Service Appliance Claims Specialist

5 days ago

Bowmanville ON LC P, Canada Phoenix AMD International Inc. Full time

IMMEDIATE OPPORTUNITY AVAILABLE

Bilingual (English-French) Customer Service Claims Specialist:

  • Based in our Bowmanville Head office.
  • Located off the 401 @ Liberty Ave.
  • Monday to Friday, 9am to 5pm (40 hrs).

Main day to day responsibilities:

  • Check in /communicate with customers to help resolve their claim/issues.
  • Address and close open claims efficiently and in a time sensitive manner.
  • Accurately and efficiently record required data in claims database.
  • Build trust with retailers and consumers by resolving issues in a timely manner.

You are the ideal person if you are:

  • Bilingual-French & English.
  • Comfort/experience with Outlook and Excel would be beneficial.
  • Great communicator who's proficient in problem solving.
  • Willingness to learn.
  • Performance driven.
  • Resourceful
  • Ability to adapt quickly with great time management skills.
  • Organized to meet deadlines & work well under pressure.
  • Empathetic & patient with a passion for helping people.
  • Amazing attention to detail.
  • Thriving in a fast-paced fun environment and can put yourself in the customers shoes.
  • Knowledge on appliances

Training will be provided.

Job Types: Full-time, Permanent

Pay: $44,000.00-$47,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Profit sharing
  • Store discount
  • Vision care

Education:

  • Secondary School (preferred)

Experience:

  • Call center: 1 year (preferred)
  • Customer service: 1 year (preferred)

Language:

  • French (required)

Work Location: In person

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