Manager, Transcription Services

THIS POSITION IS OPEN ONLY TO EMPLOYEES OF THE MANITOBA PUBLIC SERVICE.

AO2 Administrative Officer 2

Regular/full-time

Manitoba Justice

Manitoba Courts Operations, Courts

Winnipeg MB

Advertisement Number: 44706

Salary(s): AO2 $62, $76,484.00 per year

Closing Date: November 30, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must possess and maintain a satisfactory Criminal Record Check.

• Must possess and maintain a satisfactory Enhanced Security Screening (Level 3).
• Must be able to lift and carry up to 30 lbs.

Qualifications:

Essential:

• Thorough knowledge of and experience with the Court system including The Court of Appeal, The Court of Queen's Bench, and The Provincial Court.
• Thorough knowledge of and experience with the Youth Criminal Justice Act and Child and Family Services Act.
• Experience interpreting and advising on the application of Court system regulations, statutes, rules and policies.
• Experience tracking, saving, organizing, indexing, and archiving paper and electronic files.
• Excellent verbal communication skills with the ability to explain judicial concepts, policies, and practices to audiences.
• Excellent written communication skills.
• Experience in team leadership and supervisory skills including coaching and mentoring of staff and monitoring team performance.
• Effective interpersonal skills, with the ability to develop and maintain good working relationships with internal and external stakeholders including contractors and service providers.
• Strong task organization skills with the ability to manage multiple tasks with competing priorities.

Desired:

• Experience with ForTheRecord (FTR) Player, Manager, and Log Notes.
• Experience using recording equipment related to analogue tapes including BM-147 transcriber and duplication machine.

Duties:

The Manager of Transcription Services Unit (TSU) is a member of the Court Operations Management Team and reports to the Director of Winnipeg Court Operations. The Manager performs complex, specialized and administrative duties, involving a high degree of initiative and is responsible for the management of the Transcription Services Unit encompassing all courts throughout the province. This position oversees 3rd party service provider. Conducts quality checks regarding transcript format, accuracy and service delivery. Provides direction and assistance regarding interpretation and application of regulations, statutes, rules and policies. Provides guidance to 3rd party service provider regarding transcript format, names, spellings and any unusual issues that may arise. Provides additional material requested in order to produce transcript, i.e. exhibit lists, written reasons et cetera. Provides feedback on any issues or corrections that may be required.

Advertisement # 44706

Talent Acquisition

Human Resource Services

Portage Avenue

Winnipeg, MB , R3B 2A9

Phone:

Fax:

Email:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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