Event Booking Specialist

Working Title: Event Booking Specialist - TD Executive Dining, Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $23.00 per hour
Address: 66 WELLINGTON ST WEST, TORONTO, ON Toronto ON M5K 1A2
New Hire Schedule: TBD
 

The salary range represents Compass Group Canada's pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.

Job Summary

The Booking Specialist is responsible for establishing a high-level of hospitality and coordinating a variety of aspects for corporate and executive events.
 
Now, if you were to come on board as a Booking Specialist, we'd ask you to do the following for us:
 

• Book and confirm events in a third-party booking tool.
  
• Collaborate with clients to understand their needs and vision, offering expertise during planning meetings.
• Create, detail, and manage Event Summaries and Banquet Event Orders (BEOs) for all assigned events.
• Host client touch point meetings to confirm and finalize their event details
• Send security access details for all event attendees.
• Conduct walkthroughs with clients to finalize details and expectations.
• Provide quotes for standard events and assist clients in realistic budgeting.
• Order special or allergen-specific meals and coordinate with catering teams.
• Request and confirm quotes for standard external catering when required.
• Place catering orders for office catering and internal events.
• Create, detail and distribute event briefs for all learnings and assigned events.
• Greet event organizers upon their arrival and ensure all requirements are in place.
• Hand off organizers to the designated floor ambassador upon arrival.
• Remain available to floor ambassadors to address any last-minute updates or changes to BEOs.
• Build and maintain strong relationships with event organizers, anticipating their needs and accommodating requests whenever possible.
• Act as the primary point of contact for clients during event planning.
• Maintain accurate records of event details, budgets, and invoices.
  
• Coordinate with internal teams and external vendors to ensure all logistical requirements are met.
• Continuously update and refine event processes to improve efficiency and client satisfaction.
  

 
Think you have what it takes to be our Booking Specialist? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

• You have 2+ years of experience in customer service or hospitality environments, 
• You regularly show initiative and drive, as a self-starter you're confident in your ability to get the job done.
• You have an excellent track record in fast paced, deadline driven, high-volume and live production environments.
• You have strong technological abilities including Excel and expertise in the MS Office Suite, and the ability to adapt to learn a wide range of databases/CRM systems and web/virtual event platforms.
• You build strong business relationships with stakeholders, vendors, staff, and team members; you've got a strong ability to negotiate and resolve issues smoothly and effectively.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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