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Front Desk Agent/Night Auditor
3 weeks ago
Full Job Description
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Personal suitability
- Client focus
- Reliability
- Work Term: Permanent
- Work Language: English
Job Types: Full-time, Part-time, Permanent
Pay: $18.29 per hour
Benefits:
- On-site parking
Ability to commute/relocate:
- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your current and expected Availability?
Experience:
- Customer service: 3 years (required)
Language:
- English (required)
Work Location: In person
