Manager of Aquatics

About the Company
- The Calgary Winter Club is Calgary's premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.

About the Role
- Under the direction of the Athletic and Recreation Division Manager, the Aquatics Manager is a career level position that is responsible for the overall effective and safe operation and utilization of the Aquatics Centre. The Manager is a proven leader who provides exceptional direction, organization and communication that creates a vibrant and cohesive work environment and enhances the overall member experience.

Key Accountabilities and Responsibilities

1. Oversee all services, programs and activities of the Aquatics Department and its operation including facilities, equipment, maintenance, purchases, staffing, payroll, professional development, programming, communication and marketing
2. Effectively and collaboratively provide direction for the Aquatic Supervisors and associated staff to ensure the highest levels of safety standards and maximize facility usage and member experience
3. Provide effective and professional service to members, guests, employees, and co-workers
4. Develop varied, up-to-date lesson programs and pool schedule that meet the needs of members and revise or enhance as necessary. Examples include: Lifesaving Society lessons, specialty classes in diving, snorkeling, scuba, water literacy, a complete adult program which includes Swim Fit, Learn to Swim, Stroke Development, Aquatic Fitness program
5. Oversee the hiring and supervision of all Aquatic staff in terms of performance, qualifications, and desired professional development
6. In concert with the Director of Athletics & Recreation, set, monitor, and meet budget goals and objectives
7. Leadership courses that will include WSI, NLS, recertification clinics, and Lifesaving Instructor
8. Conduct staff in services and professional development seminars to enhance staff experience and teamwork skills
9. Work collaboratively with Aquatic Committee chair to set agenda and maximize member experience and attend committee meetings
10. Submit information required for Club published communications
11. Develop new initiatives, quality programs, and events/challenges based upon member needs, expectations, evolving trends and ongoing program and service evaluation

Knowledge, Skills, and Qualifications

1. Vibrant and high energy individual who leads by example and enjoys and excels working in fast paced, challenging, and changing environment
2. Minimum of 5-10 years related experience in a supervisory or leadership role
3. Excellent customer service skills
4. Proven leadership and creativity skills in service and program delivery
5. Takes initiative and ownership of task
6. Ability to maintain flexible schedule for best interests of the Aquatics Department
7. Bachelor's degree in Kinesiology or related degree in the area of fitness, health, and/or recreation
8. Current CPR Basic Rescuer and First Aid or Athletic Injuries Certification
9. Flexibility in personal schedule to work some evenings, weekends, and other modified hours
10. AFLCA/CAN Fit Pro resistance training and group exercise certifications, and Alberta Kinesiology Association membership considered assets
11. CPAFLA ( CSEP) and Physical Literacy certification an asset

Additional Benefits of Working for the CWC

• Comprehensive health, dental, and RRSP program
• Discounts on travel, retail, and service through Perkopolis, , Telus Partner Program, and more
• Corporate Calm app subscription

Important Information

• We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
• We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
• Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
• The successful candidate in this role will be required to complete a clear security clearance.
• We thank all interested applicants; however, only those selected for an interview will be contacted.