Group Housing Coordinator

2 weeks ago

Vancouver, British Columbia, Canada Marriott Full time

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Vancouver Downtown Suites takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Housing & Health Nurse

    2 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Position SummaryHOUSING & HEALTH NURSE (MULTIPLE POSITIONS)JOB ID: 6615REGULAR/FULL-TIMELOCATION: VANCOUVER, B.CTo be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.Join one of BC's Top EmployersBe part of an exceptional company culture with great employee benefits and a healthy work/life balanceBC Housing...

  • 13492 - Housing Services Coordinator

    1 week ago

    Vancouver, British Columbia, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.Division: Community Real Estate and Asset ManagementProgram: Solheim...

  • Coordinator

    7 days ago

    Vancouver, British Columbia, Canada Lookout Housing and Health Full time

    Apply now »Date:Jan 20, 2026Location:Vancouver, BC, CACompany:Lookout Housing and Health SocietyEmployment StatusFull Time TemporaryHeaderWe provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place...

  • Rent Review Coordinator

    1 week ago

    Vancouver, British Columbia, Canada Entre Nous Femmes Housing Society Full time $58,500 - $68,250

    Entre Nous Femmes Housing Society properties (various), Metro VancouverEntre Nous Femmes Housing Society (ENFHS) is a charitable not-for-profit housing organization that began almost 40 years ago by three single mothers looking to create more affordable housing for families like theirs. As one of Canada's first women-led charitable housing organizations, we...

  • Event & Group Booking Coordinator

    2 weeks ago

    Vancouver, British Columbia, Canada Wentworth Hospitality Group Full time

    About UsWentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in the hospitality industry. At Wentworth, we are more than just a place to stay or dine; we are a destination where lasting memories are created, and guests feel...

  • Coordinator

    7 days ago

    Vancouver, British Columbia, Canada Lookout Housing and Health Full time

    Apply now »Date:Jan 20, 2026Location:Vancouver, BC, CACompany:Lookout Housing and Health SocietyEmployment StatusFull Time TemporaryHeaderWe provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place...

  • Coordinator

    6 days ago

    Vancouver, British Columbia, Canada Lookout Housing and Health Society Full time

    Employment Status Full Time Temporary  Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please...

  • Coordinator

    7 days ago

    Vancouver, British Columbia, Canada Lookout Housing and Health Society Full time

    Employment Status Full Time Permanent  Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please...

  • Coordinator

    2 hours ago

    Vancouver, British Columbia, Canada Lookout Housing and Health Society Full time

    Employment Status Full Time Permanent  Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please...

  • Management & Maintenance Coordinator

    5 days ago

    Vancouver, British Columbia, Canada Co-operative Housing Federation BC Full time $33 - $38

    Who we areCOHO Management Services Society is a non-profit property management company dedicated to supporting housing co-operatives across British Columbia. Since its founding in 1984 by the Co-operative Housing Federation of BC (CHF BC), COHO has been committed to supporting housing co-operatives through tailored, community first management services. ...