Product Manager

Hey You've found Klue…Welcome Your role as our Product Manager

The Product Manager, AI Platform & Ops role is a unique opportunity to ship valuable, client-facing product outcomes while also driving overall EPD efficiency. This role will own traditional PM responsibilities in an area of the product (discovery, validation and delivery) while building out internal AI processes that makes every squad faster.

You'll work closely with our Product Managers, Engineering Managers, Designers, and GTM Enablement to support Klue's core 'AI Compete' platform and internal operations. Day-to-day tasks will range from discovery/PRDs/prioritization and iterative delivery to standing up agentic workflows and processes that enable every team to ship and communicate user value faster. You'll also get hands-on exposure to the projects and programs that shape our execution culture and AI-enabled product velocity.

This is a role for someone who's organized, curious, proactive, data-minded, and biased to ship. It's a role for someone who wants to build - both for customers, and for your own internal team.

What's In It for You

This role is both a learning opportunity and a chance to make an impact. You'll gain hands-on experience across product delivery and AI platform operations, build confidence in customer discovery, AI-driven prototyping, stakeholder alignment, and help shape org-wide EPD productivity and GTM collaboration.

What You'll Do

• Ship Customer Value – Fast: Run end-to-end product delivery in your area — clarify problems, validate with customers, write crisp PRDs (or prototypes), prioritize ruthlessly, and land iterative releases with clear outcomes.

• Plan & Unblock: Drive sprint and quarterly plans with eng/design, define acceptance criteria, manage scope/risks, and keep delivery moving through sharp decision docs and async updates.

• Prototype Fast (with AI): Spin up quick, AI-assisted prototypes to test UX/flows and de-risk scope early; fold learnings into PRDs and roadmap plans.

• Build Internal AI Workflows: Identify repetitive EPD work and ship agentic workflows that remove toil (e.g., backlog triage, spec diffs, PRD/acceptance-criteria starters, release-note drafts, support/update summaries).

• Connect the Toolchain: Integrate workflows with Jira/GitHub/Figma/Slack/Drive so status, artifacts, and decisions move automatically across teams — fewer pings, tighter loops.

• Operationalize Handoffs: Create "ready to ship" and "ready for GTM" checklists, automate change logs/enablement packs, and make launches repeatable across squads.

• Close the Loop with Customers: Run lightweight betas/feedback sessions, translate insights into clear decisions, and keep customers/GTM informed on what's shipped and what's next.

What Success Looks Like

• Your product area ships on a steady cadence with clear impact metrics and tight customer feedback loops.

• Cycle time and feature throughput improve; teams spend less time on coordination and more time building.

• Agentic workflows see real adoption across squads and measurably reduce manual steps.

• GTM handoffs are predictable: change logs, enablement, and demos land on time with fewer back-and-forths.

• Customers participate in betas and reference launches; insights from the field regularly shape what ships next.

What You Bring

Must-Haves:

• Product Management Experience: 3 years shipping B2B SaaS products end-to-end (discovery → validation → delivery) with clear, measurable outcomes.

• Delivery Discipline: Turn problems into crisp PRDs, acceptance criteria, and sequenced roadmaps; manage scope/risks; drive sprint goals and unblock teams.

• AI-Enabled Prototyping & Automation: Hands-on with LLM-powered tools to prototype UX/flows and build workflows – even if only in your personal life

• Data-Driven: Define success metrics and make decisions with product analytics and lightweight experiments.

• Cross-Functional Work: You have experience working with engineering, design, GTM and other stakeholders to ensure everyone is aligned and we're executing smoothly.

• Communication Skills: Clear, proactive communication that keeps distributed teams aligned. You document decisions, articulate tradeoffs/rationale to diverse audiences, and create shared understanding across disciplines.

Nice-to-Haves:

• Agentic Workflow Track Record: Shipped LLM-enabled workflows for yourself or internal teams that measurably improved clarity, velocity, or collaboration.

• B2B SaaS Depth: Experience with complex, multi-persona workflows and enterprise rollout/enablement.

• Developer Productivity Tools: Exposure to code search/copilots/internal bots and how engineers actually use them.

• Beta/Launch Ops: Experience running alphas/betas and maintaining changelogs, enablement packs, and demo scripts.

About Klue

Klue is an AI-first company that is fully embracing the promise and potential of generative AI tools, not just for our customers but for internal execution. If the world of generative AI excites you, if you see the potential to 10x yourself and those around you using these tools - then this is the company for you.

How We Work at Klue

• Hybrid. Best of both worlds (remote & in-office) You and your team will be in the office at least 2-3 days a week. Our office address:

  • 207 Adelaide Street East, Toronto

Total Compensation & Benefits

• Competitive Salary: base salary plus variable

• Benefits: Extended health & dental benefits that kick in Day 1

• Options: Opportunity to participate in our Employee Stock Option Plan

• Time off: Take what you need. Just ensure the required work gets done and clear it with your team in advance. The average Klue team member takes 2-4 weeks of PTO per year.

• Leadership Insights: Direct access to our leadership team, including our CEO

Not ticking every box? That's okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that's different from what we've described, be sure to explain why in your application.

At Klue, we're dedicated to creating an inclusive, equitable and diverse workplace as an equal-opportunity employer. Our commitment is to build a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there's anything we can do to make our hiring process more accessible or to better support you, please let us know, we're happy to accommodate.

We're excited to meet you and in the meantime, get to know us:

Pay Up For Progress & Challenge

Win-Loss Acquisition (2023)

Series B (2021)

Culture, culture, culture

Winning as Women & More

About Us

Product Demo Arena

Glassdoor

Youtube

LinkedIn

Wellfound (AngelList)

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