Client Care Specialist
4 days ago
Clinique Vétérinaire de la Gatineau ) is located in Chelsea, QC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.
About The Role:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking in clients in a friendly and warm manner, as well as receiving incoming calls from current and prospective clients using a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages, and provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing end-of-day reports and other ad-hoc document requests. Candidates with reception experience and bilingualism (French and English) are considered an asset.
What We Offer:
Competitive Base SalaryNetworking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our PracticesComprehensive Benefits Include: Medical, Dental & Life InsuranceFlexible ScheduleVacation & Paid Time OffMeet VetCare:
VetCare (vet-) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
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