Conference Services Manager

1 week ago

Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

Nestled in the heart of the Rockies, the Coast Canmore Hotel & Conference Centre is a 164-room, full-service property featuring 10,000 sq. ft. of flexible meeting and event space, and our signature restaurant,
Table Food + Drink.
We're proud to be part of the Coast Hotels family—where we bring people together through warm hospitality, personalized service, and our
Refreshingly Local
approach.

We're searching for a superstar Conference Services Manager to take the lead in planning and executing memorable conferences, meetings, and special events.

You'll be the go-to person for clients, working closely with our Sales, Food & Beverage, Banquets, and Operations teams to ensure every detail is flawless—from the first inquiry to the final invoice.

This is an incredible opportunity for a motivated hospitality professional who loves organization, communication, and creating experiences that "wow" our guests.

Duties include;

  • Serve as the primary liaison for small to large group events, building lasting client relationships through exceptional communication, organization, and attention to detail.
  • Partner with clients from concept to completion, overseeing all event details including catering, rooming lists, cutoff dates, and audiovisual needs.
  • Create polished Banquet Event Orders (BEOs), Group Resumes, Rooming Lists, and Cost Estimates, ensuring every event is flawlessly executed and financially sound.
  • Collaborate across all departments—from Front Desk to Banquets—to deliver a seamless and memorable guest experience.
  • Act as the on-site host for groups, facilitating introductions to key department leaders and ensuring smooth coordination throughout each event.
  • Lead and contribute to weekly BEO and group resume meetings, keeping the entire operations team aligned and informed.
  • Participate in Sales & Catering strategy meetings, sharing insights and recommendations to enhance group business success.
  • Organize and lead pre-conference meetings, ensuring all event details and client expectations are clearly communicated.
  • Represent the hotel at sales calls, client visits, and industry trade shows to cultivate new business and strengthen existing partnerships.
  • Collaborate with the Sales & Catering team to achieve financial goals within the catering, wedding, and social events segments.
  • Conduct engaging and informative hotel site inspections, showcasing our facilities and the "Refreshingly Local" experience we're known for.

What You Bring

  • Minimum 2–3 years of experience in Conference Services, Catering, or Event Management within a full-service hotel or conference centre.
  • Exceptional organizational skills and a proven ability to manage multiple events simultaneously.
  • Strong communication and interpersonal skills with a focus on client service.
  • A solid understanding of event logistics, banquet operations, and F&B coordination.
  • Experience with hotel systems such as Infor HMS, Delphi, or similar event software (an asset).
  • A proactive, detail-driven, and collaborative work style.

Why Join Us

  • Work in one of Canada's most beautiful mountain communities.
  • Be part of a supportive and passionate team that loves what they do.
  • Competitive salary and benefits package, including hotel discounts and RRSP matching.
  • Subsidized housing available

  • Conference Services Manager

    1 week ago

    Canmore, AB TW N, Canada H2 Canmore Lodging Full time

    Nestled in the heart of the Rockies, the Coast Canmore Hotel & Conference Centre is a 164-room, full-service property featuring 10,000 sq. ft. of flexible meeting and event space, and our signature restaurant, Table Food + Drink. We're proud to be part of the Coast Hotels family—where we bring people together through warm hospitality, personalized service,...

  • Senior Manager of Conference Services

    2 weeks ago

    Canmore, AB TW N, Canada H2 Canmore Lodging Full time

    Senior Manager of Conference Services & SalesJoin the Coast Canmore Hotel & Conference Centre – Canmore's preferred event destinationAre you an experienced hospitality professional with a passion for leading teams and creating memorable events? The Coast Canmore Hotel & Conference Centre, home to the largest conference space in Canmore, is seeking a Senior...

  • Senior Conference Services Director — Mountain Events

    2 days ago

    Canmore, Canada Global Hospitality, Inc. Full time

    A premier hospitality organization in the Town of Canmore is seeking an experienced Assistant Director for Conference Services to lead a dedicated team in delivering exceptional events. This role offers a competitive salary between $100,000 and $105,000, along with an extensive benefits package. Enjoy unique perks like priority access to housing and global...

  • Night Auditor

    2 weeks ago

    Canmore, Canada Coast Hotel and Conference Center Full time

    **$20.00 Per Hour PLUS** **FREE STAFF ACCOMODATION AVAILABLE - YOUR OWN ROOM** We are a 164 room hotel with full conference facilities and restaurant, Table Food+Drink Looking for an experienced, dependable "Night Owl" with fantastic customer service skills and attention to detail. This Night Audit position offers free staff accommodation in your own room....

  • Restaurant Manager

    2 weeks ago

    Canmore, Canada H2 Canmore Lodging Full time

    **We are looking for an experienced restaurant manager to oversee the seamless running of **Table Food + Drink, which is open for lunch, dinner, and breakfast**. located within Coast Canmore Hotel & Conference Center.** Daily responsibilities include overseeing employees, upholding a good standard of service, fulfilling financial targets, and guaranteeing...

  • Sales & Catering Manager - Weddings

    7 days ago

    Canmore, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Sales & Catering Manager - Weddings will contribute to the overall success of Coast Canmore Hotel & Conference Centre by assisting the Sales & Catering...

  • Rooms Division Manager

    7 days ago

    Canmore, Canada H2 Canmore Lodging Full time

    We are a 164 room hotel and conference centre located in Canmore, AB. We are seeking a hands on and experienced Rooms Division Manager to oversee the day to day operation in both Front Office and Housekeeping. You need to have excellent attention to detail, be a superstar multitasker along with troubleshooting and anticipating any Front Desk / Housekeeping...

  • Food Service I

    21 hours ago

    Canmore, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to patients and...

  • Assistant Director of Special Events

    3 days ago

    canmore, Canada Global Hospitality, Inc. Full time

    Elevate Your Career in the Heart of the RockiesAre you a seasoned Conference Services Leader ready to trade the cubicle for a mountain view? We are seeking a strategic Assistant Director to lead a dedicated team in delivering world-class, large-scale events at an iconic Alberta destination.This isn't about banquet logistics or cold-calling sales; this is...

  • Assistant Director of Special Events

    3 days ago

    Canmore, Canada Global Hospitality, Inc. Full time

    Elevate Your Career in the Heart of the Rockies Are you a seasoned Conference Services Leader ready to trade the cubicle for a mountain view? We are seeking a strategic Assistant Director to lead a dedicated team in delivering world-class, large-scale events at an iconic Alberta destination. This isn't about banquet logistics or cold-calling sales; this is...