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Business Analyst

2 weeks ago

Edmonton, Alberta, Canada CATALIS Full time

Description
Who We Are
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team, focused on helping Municipal Governments "Connect and Simplify Municipal Information to help make data informed decisions." We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What We Offer
Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis' office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more

This is an onsite position working out of our Edmonton office Monday through Friday.

The Opportunity
The Business Analyst (BA) for Property Tax Valuation and Billing & Collections plays a critical role in the successful implementation and support of Computer-Assisted Mass Appraisal (CAMA) and Property Tax systems. The BA works directly with county assessors, treasurers, tax collectors, and billing/collections staff to define business requirements, translate statutory rules into system configurations, validate data conversion, and ensure accurate end-to-end tax calculation, billing, and collection processes. There is an opportunity to focus on either Property Tax Valuation and Assessment, or Billing/Collections.

This role requires 20% travel for client site visits.

What You Will Do
Requirements Gathering & Analysis

  • Lead discovery sessions to capture valuation, taxation, billing, and collections processes.
  • Document business requirements, use cases, and user stories.
  • Analyze statutory rules and tax district hierarchies.
  • Identify process gaps and legacy dependencies.

System Configuration & Validation

  • Document CAMA and billing modules (classification, exemptions, levy rules, billing cycles).
  • Support valuation workflows and model setup.
  • Perform validation and support UAT cycles.

Data Conversion & Quality Assurance

  • Assist with mapping legacy valuation, billing, payment, and delinquency data.
  • Perform QA/QC including district audits, levy checks, roll reconciliations, and payment history validation.

Project Delivery & Client Engagement

  • Facilitate workshops, demos, and prototype reviews.
  • Participate in project planning and risk/issue escalations.
  • Support go-live activities including user training and cutover planning.

Documentation

  • Create BRDs, process flows, configuration workbooks, test scripts, and training materials.

Requirements

  • Bachelor's degree in business, Public Administration, Information Systems, or related field.
  • 3+ years of BA experience in government systems, taxation, or CAMA/property tax.
  • Strong understanding of the property tax lifecycle.
  • Experience with CAMA or property tax billing systems.
  • Strong communication and documentation skills.
  • Critical thinking and problem-solving
  • Detail-oriented documentation
  • Client service and stakeholder management
  • Process improvement mindset
  • Strong time management

Preferred

  • Experience with leading CAMA or tax systems.
  • Knowledge of appraisal techniques and IAAO standards.
  • Government technology consulting experience.
  • SQL proficiency.

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.