Patient Services Specialist

2 weeks ago

Fort Frances Ontario PAJ Canada FYidoctors Careers Full time

Our FYidoctors Fort Frances - Scott Street  clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday. 

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we'd love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing? 

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment 

How You'll Benefit:     

  • Competitive wages including quarterly bonusesâ¯(for qualifying clinics) 
  • A comprehensive benefits package that includes outstanding optical coverage 
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment   
  • A workplace culture that fosters a sense of collaboration   
  • Ongoing training and development opportunities to help you develop your career 

Why You Should Join Us: 

FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider.  Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth.  At FYi, you'll have a meaningful impact on people's lives and have fun doing it. 

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

  • Patient Services Specialist

    5 days ago

    Fort Frances, Ontario, PAJ, Canada FYidoctors Careers Full time

    Our FYidoctors Fort Frances - Scott Street  clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday. You will play a critical role within FYidoctors by...

  • Lab Patient Technician

    2 weeks ago

    Fort Frances, Canada LifeLabs Medical Laboratory Services Full time

    For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services....

  • Patient Services Specialist

    7 days ago

    Kitchener, Ontario, NNB, Canada FYidoctors Careers Full time

    Our FYidoctors - Kitchener - Waterloo clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.  You will play a critical role within FYidoctors by delivering...

  • Patient Services Specialist

    5 days ago

    Kitchener, Ontario, NNB, Canada FYidoctors Careers Full time

    Our FYidoctors - Kitchener - Waterloo clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.  You will play a critical role within FYidoctors by...

  • Patient Services Specialist

    20 hours ago

    Peterborough, Ontario, KHZ, Canada FYidoctors Careers Full time

    Our FYidoctors Peterborough - Chemong Road clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancyThis position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. You will play a critical role within FYidoctors by...

  • Bilingual Patient Services Specialist

    7 days ago

    Ontario, Canada McKesson Canada Full time

    McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care...

  • Patient-Focused Lab Technician

    2 weeks ago

    Fort Frances, Canada LifeLabs Medical Laboratory Services Full time

    A leading diagnostic service provider in Canada is seeking a Lab Patient Technician for a part-time position in Fort Frances, Rainy River District. The successful candidate will greet patients, perform phlebotomies, and conduct special test collections, all while maintaining high standards of patient privacy. Excellent communication and strong customer...

  • Bilingual Patient Services Specialist

    5 days ago

    Orléans, Ontario, KAA, Canada FYidoctors Careers Full time

    Our FYidoctors - Ottawa - Orleans clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Bilingual Patient Services Specialist to fill an existing vacancy This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within FYidoctors by...

  • Lab Patient Technician

    2 weeks ago

    Fort Frances, Canada LifeLabs Full time

    For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services....

  • Lab Patient Technician

    3 days ago

    Fort Frances, Canada LifeLabs Full time

    For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services....