Lab Patient Technician

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 caring, diverse professionals works together as one to provide high‑quality testing and results that Canadians can trust. We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our workforce and the communities we serve. These values guide our actions and decisions every day and define our team culture. Job Title: Lab Patient Technician Status: Part Time (0-2 hours per week) Schedule: Shifts between Monday to Friday (7:45 am – 4:45 pm) Additional requirements: May be called in to cover last‑minute absences Number of positions: 1 Start Date: ASAP This vacancy is for an existing position. Your Responsibilities Will Include Greet patients, request required information, explain the specimen collection process, and ensure patients have followed test protocol prior to collection. Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings. Conduct special test collections (medical/legal drug screens, paternity tests, clinical trials) and complete related documentation. Maintain client relationships, responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other data related to test processing. Prepare specimens for transportation and testing. What You Will Bring To The Role Graduate of an approved Laboratory Assistant program or equivalent (preferred). Phlebotomy experience is an asset. ECG training or experience is an asset. Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm. Strong customer/patient service ability, even in stressful situations. Strong empathy, flexibility, adaptability to change, and problem‑solving skills. Ability to maintain the strictest standards of patient privacy and confidentiality. LifeLabs’ compensation programs are commensurate with the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. Competitive Compensation and Total Rewards Program Employee Group Benefits: Cover for employees and families, including Extended Health Care, Dental Care, and Life Insurance. Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs: Mental, physical and financial wellness programs, Employee & Family Assistance Program, financial planning tools, and recognition initiatives. Professional development and membership reimbursement, access to preferred rates and discount programs (WorkPerks, Home and Auto Insurance, Costco Membership, etc.), and optional health‑related benefits. In accordance with LifeLabs’ Accessibility Policy and the applicable Accessibility Acts, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccinations are highly encouraged at LifeLabs. Vaccination and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies. Please ensure you ask whether this position requires the successful candidate to be vaccinated or undergo immunization screening. Ready to empower healthier Canadians? Apply today Seniority level Entry level Employment type Part‑time Job function Research, Analyst, and Information Technology Industries Hospitals and Health Care #J-18808-Ljbffr