Receptionist - Casual

7 days ago


Edmonton, Alberta, Canada CASA Mental Health Full time

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.

Job Details

Wage range: $ $27.58 Hourly

Shift structure: Monday to Friday, 7.25 hours per day

Primary location: Edmonton, Multi-Site

Union: In-scope

Classification: Administrative Support II

FTE: 0

Status: Casual

About the Role

The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.

The Receptionist will:

  • Develop an understanding of CASA's programs and the associated referral processes to best support patients and their families.
  • Greet patients and their families and liaise with staff to coordinate arrivals and direct families.
  • Book appointments, make confirmation calls and register new patients.
  • Check patients in upon arrival and update demographic data.
  • Respond to incoming calls and transfer inquiries to the appropriate person and/or take accurate messages.
  • Maintain a clean, safe and organized workspace.
  • Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc.
  • Assist with staff scheduling.
  • Provide coverage for medical transcription service as well as Intake and Health Records when required.

Qualifications and Experience

  • Two years of relevant administrative experience.
  • Successful completion of medical office assistant and/or business administration program is an asset.
  • Experience in a medical office setting is an asset.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficient in Microsoft Office software.
  • High level of accuracy with data entry.
  • Attention to detail and ability to prioritize.

Conditions of Employment

  • A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.

Closing Date: January 26, 2026

Please quote the following competition number in your application materials

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