Manager, Fraud Strategy

13 hours ago


Toronto, Ontario, Canada Momentum Financial Services Group Full time

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart—Canada's largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We've Got You Covered

  • Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
  • Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
  • Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
  • Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you're set for the long haul.
  • Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
  • Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Manager, Fraud Strategy

The Manager, Fraud Strategy, will play a key role in developing, optimizing, and executing fraud prevention strategies across Momentum's consumer lending products. This role combines strategic leadership with hands-on analytical execution – driving cross-functional initiatives, leading complex fraud projects, and team development. This role will be responsible for leveraging data analytics, industry insights, and fraud risk management expertise to design and implement strategies that effectively balance fraud mitigation, customer experience, and business growth.

How You'll Make an Impact: 

Strategy Development & Implementation

  • Lead the design, testing, and implementation of fraud prevention and detection strategies across multiple products and channels.
  • Manage and optimize existing strategies effectively to address fraud risks including stolen/forged identity and malicious first-party intent.

Analytics & Risk Management

  • Leverage advanced analytics, fraud solutions, and business acumen to identify emerging fraud trends, mitigate losses, and balance customer experience with risk control.

Cross-Functional Collaboration

  • Collaborate closely with Credit Risk, Product, Ops, and IT to implement, monitor, and refine fraud strategies.
  • Partner with external fraud prevention vendors, supporting tool evaluation and performance monitoring.

Communication & Stakeholder Engagement

  • Deliver clear and actionable insights, findings, and recommendations to senior leadership and cross-functional stakeholders.

Leadership & Team Development

  • Foster continuous improvement and professional growth by sharing expertise, strengthening analytical capabilities, and supporting team development.

What You Bring:

  • Strong analytical and problem-solving skills with ability to translate insights into actionable strategies.
  • Must have good business judgment with demonstrated ability to think creatively and strategically.
  • Proficient in SQL programming skills and experienced with data visualization platforms such as Sigma and Tableau
  • Skilled in Excel, Word, and PowerPoint.
  • Strong communication, interpersonal, and presentation skills.
  • Strong stakeholder management skills.
  • Ability to work independently and collaboratively, providing thought leadership and mentorship to team members.
  • Aptitude and willingness to roll-up the sleeves and get involved in the details.
  • Highly curious with the desire to go deep beneath the surface to solve problems.

Education + Experience

  • Bachelor's or Master's degree in a relevant field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Engineering, Finance, or Economics.
  • 5+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce.
  • Proven track record in acquisition/origination fraud and credit management space.
  • Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry.
  • Experience working at consumer lending companies in the U.S. is a plus.

Ready to apply your fraud strategy expertise to make a real impact? Join us and help shape the future of risk at MFSG. Apply today and let's build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 85,000 - C$ 135,000. 

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.



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